We couldn't travel the way we wanted to travel and certainly the cancellation of the in-person events.

Jun 11, 2020 / CFO / receipt, needs a key / John W. Stankey, CFO | earnings call 2020-06-11 | transcript 3ceda164-76b2-41f7-b21c-5da13f7f51f0 | chars 37949-38051 | segment 38