Promotion and servicing costs increased by 6% from the prior year period, driven by higher T&E expenses.

Oct 27, 2023 / CFO / receipt, needs a key / Bill Seamers, CFO | earnings call 2023-10-27 | transcript f5585573-25e7-44de-a020-86bc704ad894 | chars 15429-15533 | segment 15

Promotion and servicing costs decreased 5% sequentially due to seasonally lower firm meetings and T&E.

Oct 27, 2023 / CFO / receipt, needs a key / Bill Seamers, CFO | earnings call 2023-10-27 | transcript f5585573-25e7-44de-a020-86bc704ad894 | chars 15534-15636 | segment 15

Promotion and servicing costs rose 17 percent in the first quarter, primarily reflecting depressed T&E and meeting costs last year owing to the COVID-19 pandemic. While we will strive to realize some portion of ongoing efficiencies, we expect promo and servicing spend levels will continue to increase as the pandemic's impact subsides.

Apr 29, 2022 / CFO / receipt, needs a key / Bill Seamers, CFO | earnings call 2022-04-29 | transcript 1ac8f29b-68ba-40dc-9c15-31bf36ab7395 | chars 30338-30674 | segment 30