Promotion and servicing costs decreased by 11% from the prior year period. and were up 10% for the full year as higher T&E and sales and client-related meetings rebounded from depressed levels in the prior year period due to the pandemic, offset by lower trade execution expenses and transfer fees.

Feb 9, 2023 / CFO / receipt, needs a key / Kate Burke, CFO | earnings call 2023-02-09 | transcript f1e86d46-9825-4aac-9a7b-b915446c8561 | chars 20323-20621 | segment 20

Promotion and servicing costs increased 33% in the second quarter as T&E and sales and client-related meetings increased compared with depressed levels in the prior year period due to the pandemic.

Jul 29, 2022 / CFO / receipt, needs a key / Kate Burke, CFO | earnings call 2022-07-29 | transcript e008b9e9-b0ab-41af-8b89-b35c176c7672 | chars 18572-18769 | segment 19