We noted that we want to be focused and that we are focused on durable improvements to our expense base. And that's because if you go through the items, the work streams that we have in flight, they take longer to implement, execute. They're in process now, and they continue to build on themselves and continue to provide added upside as we go through time, which is why I indicated you would see more of an impact on 2024 than in 2023. but we're continuing to work through them.
Feb 2, 2023 / CFO / receipt, needs a key / Ruth Porat, CFO | earnings call 2023-02-02 | transcript 54390444-63ea-4c1d-adf1-285fd8953470 | chars 29845-30325 | segment 31
Second, sales and marketing expenses were essentially flat reflecting headcount growth, which was offset by lower spend on ads and promo, as well as on travel and entertainment.
Apr 27, 2021 / CFO / receipt, needs a key / Ruth Porat, CFO | earnings call 2021-04-27 | transcript 27caf8b8-2e4b-4a69-be28-87a98ca11bfd | chars 17844-18021 | segment 18
That being said, In some areas, like travel and entertainment and marketing events, the pace of investment through the balance of the year may be affected by the pace of COVID recovery globally.
Apr 27, 2021 / CFO / receipt, needs a key / Ruth Porat, CFO | earnings call 2021-04-27 | transcript 27caf8b8-2e4b-4a69-be28-87a98ca11bfd | chars 21133-21327 | segment 21
And then there were certain things that were due to COVID, just the lower impact for things like T&E and marketing.
Apr 27, 2021 / CFO / receipt, needs a key / Ruth Porat, CFO | earnings call 2021-04-27 | transcript 27caf8b8-2e4b-4a69-be28-87a98ca11bfd | chars 33826-33941 | segment 34
All three categories benefited from lower T&E expenses due to COVID.
Oct 29, 2020 / CFO / receipt, needs a key / Ruth Porat, CFO | earnings call 2020-10-29 | transcript f149461e-64bd-4578-96c0-bf5e7cfbb2ba | chars 12470-12538 | segment 12
All three categories benefited from lower T&E expenses.
Jul 30, 2020 / CFO / receipt, needs a key / Ruth Porat, CFO | earnings call 2020-07-30 | transcript 18418e8a-1873-4813-9a6c-e9838890e636 | chars 15834-15889 | segment 16