As I travel to our field offices across the country, I continue to be impressed with the hard work and dedication of our team members in providing the best resident experience in our space.

May 3, 2024 / receipt, needs a key / Brian Smith, COO | earnings call 2024-05-03 | transcript a2303ae2-207e-4795-b537-7f7ccba5fe8a | chars 6130-6319 | segment 6

And most importantly, the thing that we don't know, which makes this answer difficult, is is what's going to be the impact of uh recoveries on residents who can't pay and we're not going to know that until we really get into the to the workout period uh that impact is on chargebacks for utilities and chargebacks for turns so that that's probably the biggest unknown we're watching it carefully on the other side there's a little bit of relief from some expenses that we would normally incur surrounding travel and some other operational things but but the most significant ones are going to surround chargebacks and be collection-related to the COVID-19 crisis.

May 8, 2020 / receipt, needs a key / Brian, other | earnings call 2020-05-08 | transcript 28bd1937-bd2d-4120-882c-58452e3ee866 | chars 33403-34066 | segment 34

Field Technician Turn | {"ats": "workday", "city": "Houston", "state": "TX", "job_id": "/job/Houston-TX/Field-Technician-Turn_JR102237", "remote": false, "category": "other", "function": "operations",

company_statement / Sep 14, 2026 / receipt

2026 Core FFO attributable to common share and unit holders growth - Guidance Midpoint 2.7 %

ir_statement / Sep 14, 2026 / receipt

Financing costs (2) (0.04)

ir_statement / Sep 14, 2026 / receipt

General and administrative expense and amortization of IT software assets (4) (0.01)

ir_statement / Sep 14, 2026 / receipt

effective cost controls

ir_statement / Sep 14, 2026 / receipt

effective cost controls further benefitted by the Company’s lease expiration management initiative

ir_statement / Sep 14, 2026 / receipt

lower than expected annual increases in property tax expense

ir_statement / Sep 14, 2026 / receipt

General and administrative expense and amortization of IT software assets (4) (0.01)

ir_statement / Sep 14, 2026 / receipt

strong expense management from our field teams

ir_statement / Sep 14, 2026 / receipt

modestly lower property tax expense outlook

ir_statement / Sep 14, 2026 / receipt

strong cost control execution

ir_statement / Sep 14, 2026 / receipt

Raised Full Year 2026 Core FFO attributable to common share and unit holders guidance midpoint by $0.03 per share and unit to $1.95, representing anticipated full year growth of 4.3% over prior year.

ir_statement / Sep 14, 2026 / receipt