While sales continue to be impacted by the pandemic, The demand environment showed solid improvements from the second quarter as customers returned to work and travel restrictions began to slowly ease.

Oct 29, 2020 / CEO / receipt, needs a key / Dave DiPico, CEO | earnings call 2020-10-29 | transcript 97bd02f9-d11c-4b2f-930e-b32d2a432a4c | chars 2410-2611 | segment 2

At that time, we started to limit discretionary spend and nonessential travel.

May 5, 2020 / CEO / receipt, needs a key / Dave DiPico, CEO | earnings call 2020-05-05 | transcript 3eb6fc0c-370b-464b-98c9-fe64f357f753 | chars 8483-8561 | segment 8