We expect continued investment in colleagues and ongoing resumption of T&E throughout the year.

Apr 29, 2022 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2022-04-29 | transcript 4c850c8e-64b0-44f7-b46c-b600dd05fa04 | chars 12674-12769 | segment 13

Those sort of drivers of margin expansion will be offset by a continued investment in colleagues, increased T&E, and investments to grow the business long term.

Apr 29, 2022 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2022-04-29 | transcript 4c850c8e-64b0-44f7-b46c-b600dd05fa04 | chars 19028-19188 | segment 19

For example, we continue to see impact to our travel and defense practice within data and analytics services.

Jul 30, 2021 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2021-07-30 | transcript 0f92e71a-4c42-4282-8dcf-39289ce34154 | chars 4438-4547 | segment 4

Retirement solutions and data analytic services both experienced organic revenue declines, as we saw expected pressure in more discretionary businesses like human capital, travel, and events.

Oct 30, 2020 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2020-10-30 | transcript 646140ed-5450-413e-9b44-0fc10b912ebe | chars 2643-2834 | segment 2

While certain areas such as reduced travel and entertainment expenses continue to be a modest tailwind, we're investing in priority areas such as intellectual property and cover wallets and making necessary operational investments, for instance, investing in tools for colleagues and strong cybersecurity as we continue working remotely.

Oct 30, 2020 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2020-10-30 | transcript 646140ed-5450-413e-9b44-0fc10b912ebe | chars 13203-13540 | segment 13

We have an awesome business here. uh wonderful support for clients but you know if shovels don't go in the ground that doesn't happen eventually it happens but it's you know and it builds the business over time you know over the over the coming years we're not talking about the category it's great but in q4 you know it's about uncertainty where it is seeing this true on some of the you know some of the health businesses we described travel uh you know events etc so we're just highlighting there's a lot of uncertainty in q4 uh no one really knows if anybody out there knows please call us uh we'd like to know exactly what's going on but Our colleagues have just done a masterful job being ready for clients to move and modify and shape, you know, help them shape their strategies.

Oct 30, 2020 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2020-10-30 | transcript 646140ed-5450-413e-9b44-0fc10b912ebe | chars 28852-29638 | segment 28

In response to local government guidelines, we've canceled travel and events, and now have over 98% of our colleagues working remotely.

May 1, 2020 / CEO / receipt, needs a key / Greg Case, CEO | earnings call 2020-05-01 | transcript 534965d3-c1f7-43a5-9089-43dd7f6f250b | chars 2322-2457 | segment 2