Staffing is clearly our biggest challenge that we have operationally. It's going to continue to be a challenge. I think the teams have done a great job mitigating as much of that as possible. Most of that has been through the efficiencies we've built in the hotels. The process of COVID has really allowed us to kind of, you know, dissect these hotels and rebuild them on a completely different operational model, which is much more efficient. And so you're seeing some of those savings, and I think it will continue to see those savings for the foreseeable future. But there continues to be a shortage of labor, and there continues to be a lot of wage pressures across most of our hotels. To give you just kind of a high-level understanding of what we're facing, we've got about 10% of our staff are open positions. And so that's where we stand, and that's kind of been the trend. It hasn't really come down meaningfully over the last four to six weeks. So it's just continued to be a focus, and we're just doing the best we can given the current environment. But I don't think it's a long-term issue. It's something that we see as a short-term issue.

Jul 29, 2021 / COO / receipt, needs a key / Jeremy Walter, COO | earnings call 2021-07-29 | transcript 2916dbe4-06d4-4a27-9876-1f051a43953c | chars 19599-20751 | segment 20

We made tough decisions to suspend operations at some hotels, cut staff, and ultimately rethink the entire business model for our hotel operations.

Oct 28, 2020 / receipt, needs a key / Jeremy Walter, other | earnings call 2020-10-28 | transcript fe09dd19-bca1-4ca0-a7fd-e5b8aa1c4455 | chars 11387-11534 | segment 11