Net COVID-related O&M of $800,000 after tax resulted from higher bad debt expense accruals and sequestration of essential employees, partially offset by lower costs related to travel, training, and outside services.

Nov 3, 2020 / CFO / receipt, needs a key / Rich Kinsley, CFO | earnings call 2020-11-03 | transcript 3b4efd3a-47e4-4974-8d22-8ce10d89784d | chars 9211-9426 | segment 9