It's a multi-year effort to examine each of our sort of key pieces around corporate overhead from T&E to professional services to cloud to software to travel and entertainment. And we think that there is more opportunity for us to ensure that we can put as many of our investment dollars towards our customers as possible.

Nov 7, 2024 / receipt, needs a key / Emerita, CFO | earnings call 2024-11-07 | transcript 92003309-3f5c-465b-9c24-32df0b752692 | chars 37717-38039 | segment 38

So from an expense discipline perspective, three key things I'd call out. First is our personnel cap, which is driving the right level of sharpening our strategy and prioritization and scoping our work, as Jack mentioned. And we remained under our 12,000 person cap at the end of the first quarter. Second, it's driving leverage across each of our areas of corporate overhead, whether it's T&E or professional fees, real estate, software and data fees. And third, it's around our structural costs and continuing to focus on ways that we can improve there.

May 2, 2024 / receipt, needs a key / Amrita, CFO | earnings call 2024-05-02 | transcript 885fd6ac-93c8-424a-bf7f-3c0f486c7eb5 | chars 17249-17804 | segment 17

The other key focus area for us is around corporate overhead expenses, where we've already seen opportunity to get more efficient, whether it's things like third-party spend with vendors, real estate, T&E, data and cloud fees, professional fees, et cetera.

Feb 22, 2024 / receipt, needs a key / Amrita Ahuja, CFO | earnings call 2024-02-22 | transcript ce297a37-fa0c-4ec0-9532-005016f67f90 | chars 25843-26099 | segment 25

Second, we are also in the midst of a broad-based effort to reduce our spend across corporate overhead areas. We've identified a number of areas where we expect to find savings such as real estate, process improvements using automation, discretionary spend areas like T&E, and certain vendor relationships across software, data, cloud, consultants, and contractors.

Nov 2, 2023 / receipt, needs a key / Amrita, other | earnings call 2023-11-02 | transcript e6c04606-1d7b-490c-b5df-b1d6dd78d88e | chars 13854-14219 | segment 13

From an overhead perspective, as we noted in the quarter, in the second quarter, we downsized our real estate footprint on the West Coast for some relatively modest savings, but longer term we expect to drive leverage across a number of meaningful areas of spend here, whether it's software and data usage, our real estate facilities, professional fees, T&E, and a range of other discretionary areas.

Aug 3, 2023 / receipt, needs a key / Amrita, CFO | earnings call 2023-08-03 | transcript 7dc1d12b-5a9c-4964-bfaf-01a025a802e7 | chars 21325-21725 | segment 21

We have seen a diverse range of use cases on Cash App Card, with 33% of spend on gas, utilities, and travels, 30% on food and grocery, and 22% at big box and discount retailers.

Aug 4, 2022 / receipt, needs a key / Amrita Ahuja, CFO | earnings call 2022-08-04 | transcript 9ef3e4f1-395b-47e8-9d2e-4b8762787495 | chars 14532-14709 | segment 14

We are raising our full-year guidance to reflect the momentum we are seeing across Block.

ir_statement / Sep 15, 2026 / receipt