For moderate to low income Americans who have depleted much of their excess pandemic era savings, we noted a reduction in travel and entertainment spending as these consumers focus more on non-discretionary purchases.
Oct 26, 2023 / CEO / receipt, needs a key / Ralph Andretta, CEO | earnings call 2023-10-26 | transcript 1978c838-7cc3-4e35-b30a-9efb2da66b43 | chars 3620-3837 | segment 3
In certain areas like beauty and travel and entertainment, we are seeing continued strong year-over-year growth.
Jul 27, 2023 / CEO / receipt, needs a key / Ralph Andretta, CEO | earnings call 2023-07-27 | transcript 6d527120-04d7-449e-84a3-6c7923ebc9ff | chars 3722-3834 | segment 3
You know, we've talked about almost the tale of two economies right now, the high-end consumer That's been really well. It's absorbing the inflation. It's almost out of blank. They're back to traveling, and that's going on for them.
Oct 27, 2022 / CEO / receipt, needs a key / Ralph Andretta, CEO | earnings call 2022-10-27 | transcript c5039473-74ad-4e13-aa0b-4efe4a6c1b76 | chars 49769-50001 | segment 49
Once travel resumes, the new offerings combined with travel options should provide a substantial growth opportunity.
Jan 28, 2021 / CEO / receipt, needs a key / Ralph Andretta, CEO | earnings call 2021-01-28 | transcript f506e132-ad9a-491f-be97-df0fdb760dc3 | chars 9476-9592 | segment 9
For our air miles collectors, as travel slowed, we pivoted our reward options to at-home and delivery, and service options and launched a digital redemption program.
Jul 23, 2020 / CEO / receipt, needs a key / Ralph Andretta, CEO | earnings call 2020-07-23 | transcript bdc938e9-5fbc-4246-a7be-4ee30b313d09 | chars 2796-2961 | segment 2
We have taken a disciplined approach to expense management and operations. Actions already have been taken as evidenced by the $150 million of savings we expect for 2020, and we have identified and begun to execute on over $100 million of additional cost savings. These savings will come from adjustments in marketing spend, renegotiation of contracts, and operating expenses, all while maintaining our service levels.
Apr 23, 2020 / CEO / receipt, needs a key / Ralph Andretta, CEO | earnings call 2020-04-23 | transcript 492b3bb5-eae4-444a-b51b-2f57ccf4c37a | chars 10633-11051 | segment 10