we're particularly leaning in to lift acceptance to a higher level in the places our customers go the most and not surprisingly we find that where do they travel the most they travel to mexico the caribbean canada the uk and those are the top four destinations we're particularly leaning in there to really move the needle uh and enhance acceptance there

Jul 29, 2026 / CEO / receipt / Richard Fairbank, CEO | earnings call 2026-07-29 | transcript 0ed78b0a-800f-4354-8d50-d971c53cdb9e | chars 46022-46376 | segment 29

As we mentioned at the announcement, we will be leveraging Capital One assets and increasing investment levels to drive enhanced growth at Brex.

Apr 21, 2026 / CEO / receipt, needs a key / Richard Fairbank, CEO | earnings call 2026-04-21 | transcript 8cf5911b-639d-4f34-86e8-5d9d0ed3db51 | chars 12965-13109 | segment 13

For example, Brex's technology enables them to issue business credit cards in local currencies in over 50 countries.

Jan 22, 2026 / CEO / receipt, needs a key / Richard Fairbank, CEO | earnings call 2026-01-22 | transcript d48062d1-c307-422d-b0a8-52d799fa6913 | chars 20785-20901 | segment 21

The Brex team has amazing talent. They built a full modern tech stack from the bottom up, Their card and banking businesses run on an in-house, fully modern core. They're 100% in the cloud.

Jan 22, 2026 / CEO / receipt, needs a key / Richard Fairbank, CEO | earnings call 2026-01-22 | transcript d48062d1-c307-422d-b0a8-52d799fa6913 | chars 20057-20246 | segment 20

At the same time, we've seen some easing in the T&E growth and airfare in particular.

Apr 22, 2025 / CEO / receipt, needs a key / Richard Fairbank, CEO | earnings call 2025-04-22 | transcript 87b4f019-0cf9-459f-9364-7957aaa9f50c | chars 20484-20569 | segment 21

When we look at our customer base at Capital One and where we would love to be over time in terms of being in a position to add more and more volume onto the Discover Network, we think an incredibly important objective is to increase the depth and breadth of acceptance internationally, sloping the work, of course, working backwards from where our customers and discoverers travel. So that's going to be a multi-year thing that's a very important strategic imperative, I think, for us.

Jan 21, 2025 / CEO / receipt, needs a key / Richard Fairbank, CEO | earnings call 2025-01-21 | transcript ea4feac6-a647-40d0-ba84-47d1472c6757 | chars 21492-21978 | segment 22

Domestic card non-interest expense was up 12% compared to the third quarter of 2023, primarily driven by higher marketing expense. Total company marketing expense in the quarter was $1.1 billion, up 15% year over year. Our choices in domestic card are the biggest driver of total company marketing. We continue to see compelling growth opportunities in our domestic card business. Our marketing continues to deliver strong new account growth across the domestic card business. Compared to the third quarter of 2023, domestic card marketing in the quarter included increased marketing to grow originations at the top of the market, higher media spend, and increased investment in differentiated customer experiences like our travel portal, airport lounges, and Capital One shopping.

Oct 24, 2024 / CEO / receipt, needs a key / Richard Fairbank, CEO | earnings call 2024-10-24 | transcript 3d1ef50c-7a4a-4851-859b-25a3b00e058e | chars 7850-8631 | segment 8

And even, by the way, on T&E, while it's down, it's certainly accelerating.

Apr 27, 2021 / CEO / receipt, needs a key / Rich Fairbank, CEO | earnings call 2021-04-27 | transcript a9802cac-3b2c-4297-94da-c605efad2946 | chars 15517-15592 | segment 16

We certainly have the spend weakness on the travel side of the business as well.

Apr 27, 2021 / CEO / receipt, needs a key / Rich Fairbank, CEO | earnings call 2021-04-27 | transcript a9802cac-3b2c-4297-94da-c605efad2946 | chars 43763-43843 | segment 45