Unit costs grew 5.7%, including a 3.2 point impact from the CrowdStrike-caused outage. and a half point impact from the decision to reward employees with travel passes for their hard work through the summer.

Oct 10, 2024 / CFO / receipt, needs a key / Dan Jenke, CFO | earnings call 2024-10-10 | transcript 5e3c2ac6-7b7e-4cd0-aafe-6c8cf06319c7 | chars 13232-13439 | segment 13