G&A expenses were $50.2 million in Q3 of 2025, up from $45.4 million in the same period of last year, primarily due to compensation-related expenses and an increase in travel and conference expenses.

Nov 5, 2025 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2025-11-05 | transcript a85b0908-24f7-4fb2-afaf-985ff5d40ba4 | chars 14244-14443 | segment 14

These higher costs also were related to our return to normalized operations to support franchisees, including higher occupancy costs and travel, conference expenses, and software maintenance costs.

Mar 1, 2023 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2023-03-01 | transcript 2d8b5762-6539-4fd8-8f88-c00287b71965 | chars 9527-9724 | segment 9

Higher G&A reflects our strategic growth investments as well as higher personnel-related costs and travel related to supporting franchisees as we return to normal operations.

Aug 9, 2022 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2022-08-09 | transcript c9a000eb-7cf5-4e25-a620-3a75f8a6de30 | chars 9915-10089 | segment 9

The variance was primarily due to increases in travel expenses, personnel-related costs, and professional services as we return to normal franchisee-supporting activities.

May 4, 2022 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2022-05-04 | transcript c35bbafa-5cfd-4447-af61-a70d1741fb3a | chars 9278-9449 | segment 9

And number two, plans of deferment of expenses for professional services and travel until the second half of 2021.

Mar 2, 2022 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2022-03-02 | transcript e72b09c8-e8ff-46f8-8c3a-0e0341cea9d0 | chars 11046-11160 | segment 11

We expect G&A to be near the high end of the range, with Q4 being the quarter reflecting previously discussed deferred G&A costs, including professional services and travel expenses, and continuing incentive compensation accruals based on company performance.

Nov 4, 2021 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2021-11-04 | transcript 8e5ce510-a7a0-4744-8b3e-7734eb25673e | chars 15033-15292 | segment 15

First, we push professional services and travel expenses to the second half of the year given the uncertainties that we face during the first half of the year.

Aug 5, 2021 / CFO / receipt, needs a key / Vance Chang, CFO | earnings call 2021-08-05 | transcript f6d0b846-00cf-464f-b2d5-cbee7483722f | chars 12901-13060 | segment 13