Travel has been strong, which I am assuming also translates into hotels, restaurants, cruises, Disney, etc. Are you seeing some kind of a decline recently due to inflation or you haven't seen any change yet?
Nov 1, 2022 / receipt, needs a key / Christophe, CEO | earnings call 2022-11-01 | transcript 7f269b2a-a272-45c0-8eba-94e348572d38 | chars 49543-49750 | segment 49
We haven't seen anything yet, but there's no doubt that the cost pressure is starting to impact our customers, not from us, general cost of food, of energy, and especially on the labor side. And that's why what we do is becoming increasingly important for them, which is not new. You're familiar with that, Rosemary, over the years. The harder it gets for the institutional market, the more they need us because ultimately they can reduce their total operating costs, and especially now with the labor shortages. And for us, the biggest challenge that we've had with institutional is that the travel, the guest traffic in general has been okay, but the service has gone down quite a bit. You've probably experienced that, so going to hotels as well, where service is quite way down or you need to do your room as well, so yourself. Well, that means there's consumption of our products as well, which is why it's so important for us to get new customer, new penetration, new innovation. But bottom line, the demand has stayed reasonably stable around the world and across the end markets and institutions.
Nov 1, 2022 / receipt, needs a key / Christophe, CEO | earnings call 2022-11-01 | transcript 7f269b2a-a272-45c0-8eba-94e348572d38 | chars 49751-50855 | segment 49
People are going to start traveling and entertaining again. We'll have merit as well, so coming in there.
Feb 16, 2021 / receipt, needs a key / Christophe, other | earnings call 2021-02-16 | transcript deb4eb37-4379-40b2-8666-32aa264dccc0 | chars 27845-27950 | segment 28
People are going to start traveling as well more.
Feb 16, 2021 / receipt, needs a key / Steve, other | earnings call 2021-02-16 | transcript deb4eb37-4379-40b2-8666-32aa264dccc0 | chars 44139-44188 | segment 45
I would say, I think if you read most lodging forecasts, people believe that business travel will be down for several years, but will start coming back. It will be replaced. In fairly short order, but I think lodging takes a couple years to recover.
Oct 27, 2020 / receipt, needs a key / Doug, CEO | earnings call 2020-10-27 | transcript 0df9b221-7a89-47e5-9bad-d3bfd5e403a6 | chars 22614-22863 | segment 23
The most notable was that huge decline or the huge shutdown in April of literally global travel and dining.
Jul 28, 2020 / receipt, needs a key / Doug Baker, CEO | earnings call 2020-07-28 | transcript 92ab6c02-2b35-4154-b9e6-c075426f1bc3 | chars 9844-9951 | segment 9
It's true that almost half of the improvements has been driven by variable costs. So travel and entertainment and commission bonus, those traditional things, obviously, that happen when people travel less and sell less as well at the same time.
Jul 28, 2020 / receipt, needs a key / Christophe, CEO | earnings call 2020-07-28 | transcript 92ab6c02-2b35-4154-b9e6-c075426f1bc3 | chars 24420-24664 | segment 24
You're right. that discretionary spend is going to go up as people start to travel again, not as much as before, but it's going to be variable, so it's going to go up.
Jul 28, 2020 / receipt, needs a key / Christophe, CEO | earnings call 2020-07-28 | transcript 92ab6c02-2b35-4154-b9e6-c075426f1bc3 | chars 33276-33443 | segment 33
COVID-19 did negatively impact sales, but it also drove lower expense in T&E, benefits, and other costs, which more than offset the sales impact.
Apr 28, 2020 / receipt, needs a key / Doug Baker, CEO | earnings call 2020-04-28 | transcript 77f4b00b-bd2c-4696-bb6f-f6307989889c | chars 4785-4930 | segment 4
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| Bryce L. Mewhorter | Senior Vice President | - | receipt |
| Christophe Beck | President | - | receipt |
| Doug Baker | CEO | - | receipt |
| Doug Ramsey | CEO | - | receipt |
| Doug Rasmussen | CEO | - | receipt |
| 2026-05-11 | Senior Vice President, appointed | sec_8k |
| 2026-02-25 | President, appointed | sec_8k |
| 2020-10-30 | President and Chief Executive Officer, appointed | sec_8k |