We continue to be laser focused on expense management and will be implementing targeted cuts on the fixed cost side to layer on top of savings achieved last year.

Feb 28, 2023 / receipt, needs a key / Fran, CEO | earnings call 2023-02-28 | transcript 00620f64-3350-4744-b264-e05311a993b7 | chars 28845-29007 | segment 29

As we resume growth, we expect to maintain a disciplined approach to expense management, resulting in positive EBITDA margin in 2023.

Mar 1, 2022 / receipt, needs a key / Fran, CEO | earnings call 2022-03-01 | transcript 40b01bad-7e77-4cf0-82dd-40149ae6faed | chars 26459-26592 | segment 26

cost savings across all operating expense categories

ir_statement / Sep 15, 2026 / receipt

2028: Mid-teens percentage growth YoY

ir_statement / Sep 15, 2026 / receipt

Diversification initiatives in the Employer & Individual space with focus on ICHRA start contributing to topline growth in ’28

ir_statement / Sep 15, 2026 / receipt

Fixed cost leverage driven by targeted reductions implemented In ’26

ir_statement / Sep 15, 2026 / receipt

Modest YoY increases in Medicare marketing spend starting in Q4 ‘27

ir_statement / Sep 15, 2026 / receipt

Meaningful cost savings and greater efficiency are expected through AI deployment

ir_statement / Sep 15, 2026 / receipt

Reduces call center costs, drives enrollment volume

ir_statement / Sep 15, 2026 / receipt

Operating expenses are coming down materially

ir_statement / Sep 15, 2026 / receipt

We believe we are on track to achieve our 2026 financial guidance and return to growth in 2027

ir_statement / Sep 15, 2026 / receipt

advancing our AI strategy

ir_statement / Sep 15, 2026 / receipt

Launched Lifetime Advisory model with a goal of deepening member-advisor relationships and driving increased engagement, retention & lifetime values.

ir_statement / Sep 15, 2026 / receipt

On track to achieve more than $60.0 million in annual variable spend reductions and approximately $30.0 million in annual fixed cost savings compared to prior year.

ir_statement / Sep 15, 2026 / receipt