COVID impacts on travel and airlines, as well as continued lockdowns in the UK, drove a five-point headwind in the first quarter.

May 6, 2021 / CFO / receipt, needs a key / Woody Pischke, CFO | earnings call 2021-05-06 | transcript 68c89722-bdaf-4561-b6fc-082134119dc0 | chars 17622-17751 | segment 18

Some of those will be permanent, but most of them will be shorter term in nature, really around short term bonus reduction. It'll be travel reduction, as Gary mentioned earlier.

May 7, 2020 / receipt, needs a key / Woody Pischke, other | earnings call 2020-05-07 | transcript aa09e1d8-3bf9-4355-be24-256fa1898735 | chars 42393-42570 | segment 44