For the full year, we expect administrative expenses to grow 8% to 9% and be around 6.7% of premium due primarily to higher IT and information security costs, higher pension expense, and a gradual increase in travel facilities costs.

Oct 21, 2021 / CFO / receipt, needs a key / Frank Svoboda, CFO | earnings call 2021-10-21 | transcript 4dd32d65-6f98-4922-83e3-41b2c2b6ff34 | chars 2686-2919 | segment 2

For the full year, we expect administrative expenses to grow 8 to 9% and be around 6.7% of premium, due primarily to increased IT and information security costs, higher pension expense, and a gradual increase in travel and facility costs.

Jul 22, 2021 / CFO / receipt, needs a key / Frank Svoboda, CFO | earnings call 2021-07-22 | transcript 222e2a26-93ec-4ced-9499-c44281ac1614 | chars 2746-2984 | segment 2