This consists of costs incurred as a direct result of discrete strategic restructuring actions, including, but not limited to severance and other one-time termination benefits, and other costs, which are different in terms of size, strategic nature, and frequency than ongoing productivity and business improvements.

Jun 5, 2026 / receipt

And those are some of the discretionary things we had, which were whether it's travel or advertising or moderating hiring.

May 23, 2023 / receipt, needs a key / Michelle, CFO | earnings call 2023-05-23 | transcript f4f4056a-9eb8-4cc1-9bfb-233560784bd8 | chars 28084-28206 | segment 29

A lot of that is in marketing. Some of it's in travel and some other discretionary type expenses so that we would be able to still hit our bottom line financial commitments.

Feb 23, 2023 / receipt, needs a key / Michelle, CFO | earnings call 2023-02-23 | transcript f121446c-2fa8-4c10-903c-35fd9cd4c653 | chars 26560-26733 | segment 27

Other areas like travel, discretionary spend, but we are protecting R&D and our innovation.

Nov 29, 2022 / receipt, needs a key / Michelle, CFO | earnings call 2022-11-29 | transcript 45f1861e-13e3-43a7-887d-54f01326a613 | chars 24675-24766 | segment 25

Many of these can be pulled in real time should the need arise in areas like marketing spend, travel, hiring, and others as we progress through the year in order to maintain earnings power while positioning the company for a stronger future.

Aug 23, 2022 / receipt, needs a key / Michelle Clatterbuck, CFO | earnings call 2022-08-23 | transcript d6dfa342-554f-4df3-84b0-ad63010845a9 | chars 14894-15135 | segment 15

We're scrutinizing all expenses and carefully managing what we can control in this environment, such as travel, marketing spend, and hiring decisions.

May 21, 2020 / receipt, needs a key / Michelle, CFO | earnings call 2020-05-21 | transcript e2144101-1e17-4cda-999b-4e30f1539011 | chars 17266-17416 | segment 18

And we did reduce discretionary funds in areas that we were very comfortable with. Of course, travel is a given. but hiring and marketing across the board.

May 21, 2020 / receipt, needs a key / Sasan Goodarzi, CEO | earnings call 2020-05-21 | transcript e2144101-1e17-4cda-999b-4e30f1539011 | chars 35569-35724 | segment 37

The increase in total operating expenses was due to increases of $365 million for staffing expenses, $278 million for restructuring charges, $175 million for outside services, $140 million for share-based compensation expense, and $133 million for marketing expenses.

filing / Sep 9, 2026 / receipt

See Note 15 to the consolidated financial statements in Item 8 of this Annual Report for more information on our restructuring charges.

filing / Sep 9, 2026 / receipt

We have leased additional office space in Bangalore, India that is not reflected above, as it is not yet occupied. See Note 9 to the consolidated financial statements in Item 8 of this Annual Report for more information about our lease commitments.

filing / Sep 9, 2026 / receipt

Momentum is building Sales-Assisted Mid Market from YoY growth in high-value new bookings MRR

ir_statement / Sep 17, 2026 / receipt

Operating margin expansion in FY26

ir_statement / Sep 17, 2026 / receipt

Delivered margin expansion

ir_statement / Sep 17, 2026 / receipt

Automate more tax prep so experts can review and stand behind more returns, lowering cost and expanding capacity.

ir_statement / Sep 17, 2026 / receipt

Expand local and omnichannel acquisition

ir_statement / Sep 17, 2026 / receipt

Expand location footprint by 30%+ and deepen our presence in priority markets.

ir_statement / Sep 17, 2026 / receipt

Accelerate customer growth to build foundation for durable long-term revenue growth

ir_statement / Sep 17, 2026 / receipt

Continue expanding margins through efficiencies, scale, and unit economics while funding growth

ir_statement / Sep 17, 2026 / receipt

Extended our track record of margin expansion, lower SBC expense as % of revenue, and EPS growth

ir_statement / Sep 17, 2026 / receipt