One of the things that you had was that heavy rotation into T&E as people did a lot of traveling and they booked cruises that they hadn't done before and everyone was going out to dinner a lot, whatever. So you had the big spike in T&E, the big rotation into discretionary spending, and that's now normalized.

Oct 11, 2024 / CEO / receipt, needs a key / Jamie Dimon, CEO | earnings call 2024-10-11 | transcript ea8446a9-f65f-4fd7-ba4a-d55103bb0893 | chars 37955-38264 | segment 39

The first bar is structural. And while the growth of 2% is modest over the two-year period, that includes some COVID-related effects that we would see as temporary, including, for example, lower T&E spend and elevated employee attrition. And we do expect some catch-up in those effects as we look forward.

Jan 14, 2022 / CEO / receipt, needs a key / Jamie Dimon, CEO | earnings call 2022-01-14 | transcript 081617c4-3c09-4949-a50f-1178868c1503 | chars 11917-12222 | segment 12