We've been reducing our expense base and working across the enterprise to operate as efficiently as possible. Given current top line trends and our expectations for the back half, we're taking an even more aggressive stance on expense management.

Sep 15, 2026 / receipt / Megan Frank, CFO | earnings call 2026-09-15 | transcript d7516c3f-7fb6-4c44-9260-ed12a3aa877f | chars 12807-13053 | segment 13

On discretionary spending, we're driving new efficiencies across travel, professional fees, store labor hours, and headcount growth moderation.

Sep 15, 2026 / receipt / Megan Frank, CFO | earnings call 2026-09-15 | transcript d7516c3f-7fb6-4c44-9260-ed12a3aa877f | chars 13242-13385 | segment 13

We have taken some near term steps to manage discretionary expense. So across some of the buckets, I mentioned like travel, professional fees, store labor hours, moderating headcount growth.

Sep 15, 2026 / receipt / Megan, other | earnings call 2026-09-15 | transcript d7516c3f-7fb6-4c44-9260-ed12a3aa877f | chars 36524-36714 | segment 37

I was in China last week, and when I'm traveling in markets around the world, I see how powerfully our brand resonates across cultures and geographies.

Jun 5, 2024 / receipt, needs a key / Calvin, CEO | earnings call 2024-06-05 | transcript 35a3a1cd-2cc5-483a-a573-8ee7b710261b | chars 25116-25267 | segment 24

Over the past two weeks, I have traveled with several senior leaders across North America to cities including Phoenix, Tampa, Orlando, New York, and Toronto. We visited several stores in each market and saw a tremendous level of engagement from our team members, our guests, and every store.

Dec 8, 2022 / receipt, needs a key / Calvin McDonald, CEO | earnings call 2022-12-08 | transcript 080fa932-d118-4fc1-9ec3-b3687cc08fa3 | chars 4494-4785 | segment 4

In digital, we have a sharp focus on storytelling and driving conversion when guests visit our e-commerce sites. We recently redesigned our homepage as well as category detail page and in the next few

company_statement / Sep 15, 2026 / receipt

Given current top line trends and our expectations for the back half, we're taking an even more aggressive stance on expense management. Our ongoing initiatives continue. Efficiencies across our suppl

company_statement / Sep 15, 2026 / receipt

On discretionary spending, we're driving new efficiencies across travel, professional fees, store labor hours, and headcount growth moderation. | Target sellers with tools that reduce professional fee

company_statement / Sep 15, 2026 / receipt

We anticipated our plan would take some time to gain traction, as we bring in new innovations, elevate our store and digital experience, and increase and redirect our marketing spend. | Confirm explic

company_statement / Sep 15, 2026 / receipt

We are working to strengthen brand relevance, desirability, and demand by engaging more directly with guests through social channels and differentiated community experiences, while using those platfor

company_statement / Sep 15, 2026 / receipt