First quarter operating income rose 17%, and EPS grew 24%, benefiting from strong revenue performance and expense management while we continued to invest in our products and capabilities to serve our clients over the long term.

Apr 24, 2025 / receipt, needs a key / Adina Friedman, CEO | earnings call 2025-04-24 | transcript fec03578-4148-449f-8e4d-1674e077a30c | chars 3417-3644 | segment 3

Compared to the fourth quarter of 2022, which featured higher sales activity to finish the year, expenses declined primarily due to lower marketing, travel, and professional services expense.

Apr 19, 2023 / receipt, needs a key / Anne, other | earnings call 2023-04-19 | transcript a2e142df-015c-43db-b89d-873f9a15d6ba | chars 22830-23021 | segment 22

The higher general and administrative expense primarily reflect higher travel versus the prior year period as we returned to a more normalized level of travel in 2022.

Jan 25, 2023 / receipt, needs a key / Adina Friedman, CEO | earnings call 2023-01-25 | transcript c9332567-941c-4dd3-9db5-c65d6ed3e234 | chars 26131-26298 | segment 25

You know, coming into the year, we talked about and built into our guidance an additional, you know, 2% to reflect inflationary factors, as well as the cost of, you know, return to office and travel, et cetera.

Jul 20, 2022 / receipt, needs a key / Anne, CFO | earnings call 2022-07-20 | transcript 976ffd72-0761-4dde-940d-b93ad1a457b6 | chars 25493-25703 | segment 25

We're back on the road. Roland's been traveling the world visiting our clients again, as has our sales and service team.

Apr 20, 2022 / receipt, needs a key / Adina, CEO | earnings call 2022-04-20 | transcript 9367bd7e-37d5-466f-8941-ce5f8fd86194 | chars 27295-27415 | segment 27

We are initiating our 2022 non-GAAP operating expense guidance to a range of $1.68 billion to $1.76 billion. The expense guidance range at the midpoint has three components. First, a core increase compared to 2021 at approximately the midpoint of our medium-term expense growth objective of 3% to 6%, the majority of which is being allocated to our highest growth product areas, anti-fin crime, index, analytics, and ESG. Second, is a roughly 2% additional increase reflecting certain shorter-term factors, including costs related to the heightened competition for talent in today's market, and inflationary pressures, as well as some budgeted rebounding costs associated with return to office and travel and entertainment. Third, there is also the full year impact of the 2021 M&A activity and the impact of changes in foreign exchange rates, which together net to a decrease of under 1%.

Jan 26, 2022 / receipt, needs a key / Anne, other | earnings call 2022-01-26 | transcript f25fd2d5-1ca2-4b1a-badf-ad98b91070c1 | chars 27913-28802 | segment 28

Yeah, well, first of all, I do think the environment is starting to generally improve in terms of being able to travel a bit now. But, you know, we're still doing most of our client interactions on Zoom, and that makes it harder. It's also harder to develop kind of what I would call the top end of the pipeline, the top end of the funnel in terms of identifying new clients. But I do think we've done a good job of adapting there to try to make sure that we know which new marketplaces are available starting to consider launching and how we can serve them.

Oct 20, 2021 / receipt, needs a key / Adina Friedman, CEO | earnings call 2021-10-20 | transcript 3935b90a-899c-4776-be1c-e0c929e49611 | chars 29527-30085 | segment 29

In addition, we expect year-over-year organic growth in expenses to be elevated, particularly in 2Q21 compared to 2Q20, as the prior year period had a significant reduction in travel and other in-office activity due to the onset of the pandemic, as well as lower new listing activity and less performance-based compensation due to the uncertain financial environment in 2Q20.

Apr 21, 2021 / receipt, needs a key / Anne, CFO | earnings call 2021-04-21 | transcript 64e54079-2336-4c31-b390-9feff61cf190 | chars 22617-22992 | segment 22

The organic growth in expenses primarily reflects higher compensation expense, professional fees, and infrastructure costs, partially offset by lower travel and event spendings.

Oct 21, 2020 / receipt, needs a key / Michael, CFO | earnings call 2020-10-21 | transcript 27d775c9-dea2-48fa-946f-b5ffa9a5e101 | chars 22850-23027 | segment 22

That said, we did experience reduced demand from corporate clients in sectors that are highly impacted by the effects of the pandemic, such as travel, retail, energy, and financials, where a focus on expense controls has become a priority.

Jul 22, 2020 / receipt, needs a key / Adina Friedman, CEO | earnings call 2020-07-22 | transcript 07a92947-01b7-4795-befd-6c6791a2ff2f | chars 8724-8963 | segment 8

While we have experienced reduced levels of travel and event spending, it is important to note that we plan to continue to invest in the infrastructure necessary to support the current and potential for even greater activity on our platforms.

Jul 22, 2020 / receipt, needs a key / Adina, CFO | earnings call 2020-07-22 | transcript 07a92947-01b7-4795-befd-6c6791a2ff2f | chars 25158-25400 | segment 24

But obviously in an environment that we're sitting in, we are seeing the benefit of reduced levels of spending on some of the discretionary spend or things like travel, Our marketing events have moved online, and so you save some of the in-person costs and the cost of hosting those events, and we have moved those online, but then there are some savings that's related to that.

Jul 22, 2020 / receipt, needs a key / Michael Graham, CEO | earnings call 2020-07-22 | transcript 07a92947-01b7-4795-befd-6c6791a2ff2f | chars 44879-45257 | segment 44

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