Our pipeline of trainees remains robust, and we have reached the waypoint target of approximately 7,300 qualified T&E staff a month ahead of schedule.

Oct 26, 2022 / COO / receipt, needs a key / Cindy Sanborn, COO | earnings call 2022-10-26 | transcript 2119564e-e01e-491b-84da-0bbab0850815 | chars 4925-5075 | segment 4

Turning to slide six, in the second quarter, our team continued to face a challenging operational environment as we worked to stabilize service levels drive productivity gains, and increase our T&E workforce.

Jul 27, 2022 / COO / receipt, needs a key / Cindy Sanborn, COO | earnings call 2022-07-27 | transcript 91b8f4d2-5475-4487-9563-d34b4129b129 | chars 4021-4229 | segment 3

We continue to empower our workforce through the delivery of mobility solutions and have distributed 8,000 smartphones to our T&E employees to facilitate improved reporting and to streamline the process of keeping trains moving.

Jul 28, 2021 / receipt, needs a key / Cindy Sanborn, Chief Operating Officer | earnings call 2021-07-28 | transcript 8a27f74a-6abf-47ad-b944-37bc51baed34 | chars 7075-7303 | segment 6