As a reminder, we took action in 2020 to reduce expenses due to uncertainties from the pandemic. Some of the expenses were naturally lower, like travel, sales-related expenses, and bonus accruals, and we intentionally reduced other expenses, including hiring, salary costs, third-party spend, as well as marketing and advertising. As revenues have increased over the past year, some of these expenses have increased as well, impacting comparability of results year over year.

Oct 27, 2021 / CFO / receipt, needs a key / Deanna Strabel, CFO | earnings call 2021-10-27 | transcript f04bd1b7-3057-4968-b714-d6d9645579c7 | chars 14211-14686 | segment 14