We're also controlling what we can and are exercising prudent expense management while limiting discretionary spending to help us navigate the current environment.

May 7, 2025 / receipt, needs a key / Eric Guerin, CFO | earnings call 2025-05-07 | transcript 853ae938-ceb2-4e03-a0f2-185a0b11ec0d | chars 11605-11768 | segment 11

Our expenses also increased year over year due to headcount investments, to process the gross and services revenue, and higher levels of travel expenses associated with customer events, industry conferences, and internal annual kickoff meetings.

May 10, 2023 / receipt, needs a key / Eric Jacobs, CFO | earnings call 2023-05-10 | transcript 38129669-2cf7-4ca7-a425-04d9dfc2ba23 | chars 18158-18403 | segment 18

During COVID, where the savings came was really the travel and entertainment, you know, those kinds of things where obviously we encourage our salespeople to to get back out there because, you know, we're happy to spend the SG&A dollars on salespeople and travel and entertainment as long as those, you know, result in GTD.

Feb 21, 2023 / receipt, needs a key / Eric, other | earnings call 2023-02-21 | transcript 57b811c1-e1c5-437a-b00d-ae7eb3dddfcd | chars 25728-26051 | segment 26

Additionally, like many companies, we're seeing inflationary pressures on our operating costs as it relates to labor, durable goods, consumables, and travel.

Aug 5, 2022 / receipt, needs a key / Eric Jacobs, CFO | earnings call 2022-08-05 | transcript 9cc25a6a-9954-4679-b3e5-f64c28f124fe | chars 16230-16387 | segment 16

As we look forward, it's difficult to quantify the exact dollars of inflation, but we are traveling more. We are seeing fuel costs increase and such. We're offsetting that by managing prudently our costs, but we can't really quantify the exact dollars for you.

Aug 5, 2022 / receipt, needs a key / Eric, other | earnings call 2022-08-05 | transcript 9cc25a6a-9954-4679-b3e5-f64c28f124fe | chars 24755-25015 | segment 25

No question, you know, we're not immune like anybody else to the inflation pressures of, you know, employee costs, travel, you know, those kinds of things.

Aug 5, 2022 / receipt, needs a key / Ann, CFO | earnings call 2022-08-05 | transcript 9cc25a6a-9954-4679-b3e5-f64c28f124fe | chars 26673-26828 | segment 27

We also saw a cost pickup in travel expenses as the team gets back on the road.

May 10, 2022 / receipt, needs a key / Sharon Driscoll, CFO | earnings call 2022-05-10 | transcript 51eab3ab-b487-4bf3-be77-f82ca32e6122 | chars 9126-9205 | segment 9

We also saw a pickup in the fourth quarter in travel expenses as COVID restrictions began to ease, in line with how we have guided for several quarters. We want our sales force to be out on the road cultivating new and nurturing existing relationships.

Feb 18, 2022 / receipt, needs a key / Sharon Griscoll, CFO | earnings call 2022-02-18 | transcript 73be6907-87c4-4f50-85b0-d5c282aa20ff | chars 11091-11343 | segment 11

But things like travel, things like, you know, fuller support to service and entertainment type costs will be in that number.

Feb 18, 2022 / receipt, needs a key / Sharon, other | earnings call 2022-02-18 | transcript 73be6907-87c4-4f50-85b0-d5c282aa20ff | chars 28477-28602 | segment 29

In addition, there was a significant FX impact included in these costs, and we are starting to see some increases in travel-related expenses as our team gets back out onto the road.

Aug 6, 2021 / receipt, needs a key / Sharon Driscoll, CFO | earnings call 2021-08-06 | transcript e12c5611-f671-4b24-ba5b-bc441386bd9f | chars 11336-11517 | segment 11

And, you know, I think in terms of other costs to consider, we do expect as conditions start to become, hopefully, with the Delta variant, you know, stopping it again, starting to see more event costs and sales associate travel costs to be able to support the new events inside of Q3.

Aug 6, 2021 / receipt, needs a key / Sharon, other | earnings call 2021-08-06 | transcript e12c5611-f671-4b24-ba5b-bc441386bd9f | chars 35010-35294 | segment 35

Although our travel, advertising, and promotion expense was down year on year, we anticipate these costs to start escalating from current levels given the pace of vaccine deployment, particularly in the U.S. We are a sales-driven organization, and our talented sales force is eager to get back on the road developing and cultivating customer relationships as it is becoming safer to do so.

May 11, 2021 / receipt, needs a key / Sharon Visco, CFO | earnings call 2021-05-11 | transcript e9371410-d69d-4f25-92ca-e3dbc883d07c | chars 12293-12682 | segment 12