Adjusted total expenses only increased 2%, thanks to ongoing productivity programs and lower T&E.

Apr 29, 2021 / CFO / receipt, needs a key / Avout Steenburgen, CFO | earnings call 2021-04-29 | transcript 8de2043b-c718-4060-a5ad-407e91bbc491 | chars 21197-21294 | segment 21