Q4 non-GAAP operating margin was 33.1%, up 170 basis points year over year, driven by top line outperformance and disciplined expense management.

Feb 26, 2025 / receipt, needs a key / Amy, CFO | earnings call 2025-02-26 | transcript 8dab73e7-2ce2-4e66-80c5-3db5fe90aeba | chars 30335-30480 | segment 30

We tightly prioritize T&A this year to prioritize customer-facing travel, and we are also benefiting from choices that we have made in the past and continue to review around our real estate footprint.

Nov 30, 2022 / receipt, needs a key / Amy, CFO | earnings call 2022-11-30 | transcript 24e9ceaf-a429-4652-89dc-66128ff0ffab | chars 37410-37610 | segment 38

Yeah, thanks for the question. I think starting with the ones that are hanging in there better, travel and hospitality was a strength for us in the quarter. Our manufacturing industry really bounced back this quarter and was very good. Automotive was very strong for us in the quarter, and energy was also quite strong. On the other side, we felt a little bit of pressure in our tech industry right now, and great relationships and big customers there, but that's an industry that we did not see acceleration in in the quarter. And some of the other industries were sort of flat. Financial services, as an example, was relatively flat in the quarter.

Nov 30, 2022 / receipt, needs a key / Brian, other | earnings call 2022-11-30 | transcript 24e9ceaf-a429-4652-89dc-66128ff0ffab | chars 51999-52649 | segment 53

I personally met with over 100 CEOs this quarter in my travels across Latin America, Europe, and North America, and digital transformation remains their top priority.

Aug 24, 2022 / receipt, needs a key / Brett Taylor, CEO | earnings call 2022-08-24 | transcript 007eb99e-d63d-4b93-8eac-66be19dde605 | chars 11433-11599 | segment 11

T&E, we are prioritizing for customer-facing travel.

Aug 24, 2022 / receipt, needs a key / Amy, CFO | earnings call 2022-08-24 | transcript 007eb99e-d63d-4b93-8eac-66be19dde605 | chars 27423-27475 | segment 28

So in Q4, we are expecting to see additional investments in our workforce and our growth, and also some modest increased T&E expectations, and that's going to cause the quarter-over-quarter decline in operating margins.

Nov 30, 2021 / receipt, needs a key / Amy, CFO | earnings call 2021-11-30 | transcript 4a13994c-df3a-4c6d-abef-1b9346f58fca | chars 36290-36509 | segment 37

So when we look at efficiency, you know, we saw an opportunity when the pandemic hit to really look at how are we spending money overall? And we were really taken by, you know, changes in the pandemic cycle, T&E, the use of our real estate, our marketing spend, and we started to rebalance, to reshape. to rethink about how do we look at our model, our overall model, not just our revenue model, but our expense model.

Nov 30, 2021 / receipt, needs a key / Amy, CFO | earnings call 2021-11-30 | transcript 4a13994c-df3a-4c6d-abef-1b9346f58fca | chars 41192-41610 | segment 42

I'd like to call out that our guidance continues to incorporate expense seasonality that is weighted to Q4. including investments in both our workforce and growth opportunities and T&E expectations.

Nov 30, 2021 / receipt, needs a key / Amy, CFO | earnings call 2021-11-30 | transcript 4a13994c-df3a-4c6d-abef-1b9346f58fca | chars 28397-28595 | segment 29

And as you know, at Investor Day, I was thrilled to announce a guide to 20% next year, which I think symbolically is a key number for us. And we're doing that despite it being a full year with slack and what I'm hoping will be some moderately increasing T&E expenditures. But we're very much committed to doing that.

Nov 30, 2021 / receipt, needs a key / Amy, CFO | earnings call 2021-11-30 | transcript 4a13994c-df3a-4c6d-abef-1b9346f58fca | chars 52566-52882 | segment 54

And, in particular, should we be thinking about T&E expenses or some of the kind of reflation of that OpEx line that might be being pushed out because of Delta variant or sort of a slower reopening phase into future years?

Aug 25, 2021 / receipt, needs a key / Amy, other | earnings call 2021-08-25 | transcript 9de0bc34-24f0-4496-9ef7-e492bd29ddb2 | chars 45579-45801 | segment 46

This continues to include an expected 160 basis points headwind from Slack and Acumen, continued investment in our core business, and the moderate increase of travel in the second half of this year.

May 27, 2021 / receipt, needs a key / Amy, CFO | earnings call 2021-05-27 | transcript 361fc51b-bf83-4ed4-bd2c-8e8eca2f01e7 | chars 27381-27579 | segment 28

Probably the easiest part on that is the difference in T&E. That clearly has gone way down. We are assuming, for purposes of guidance, some modest return of travel in the second half of this year, but it will be nowhere near where we were pre-pandemic.

May 27, 2021 / receipt, needs a key / Amy, other | earnings call 2021-05-27 | transcript 361fc51b-bf83-4ed4-bd2c-8e8eca2f01e7 | chars 49737-49989 | segment 50

continue to invest in GTM capacity in top AI markets

ir_statement / Sep 17, 2026 / receipt

Double digit growth in AEs and Builders (+1K)

ir_statement / Sep 17, 2026 / receipt

in top AI markets

ir_statement / Sep 17, 2026 / receipt

More Sales, Service, Slack seats

ir_statement / Sep 17, 2026 / receipt

Monetizing the AI Opportunity

ir_statement / Sep 17, 2026 / receipt

continue to invest in GTM capacity in top AI markets

ir_statement / Sep 17, 2026 / receipt

≥14% expected share count reduction

ir_statement / Sep 17, 2026 / receipt

Adopts Agentforce in support and core expansion, with some seat optimization

ir_statement / Sep 17, 2026 / receipt

Adopts Agentforce wall to wall internally and externally

ir_statement / Sep 17, 2026 / receipt

Expands to additional clouds, adopts Industries

ir_statement / Sep 17, 2026 / receipt

Drive productivity with Customer Zero

ir_statement / Sep 17, 2026 / receipt

FY27 Revenue guidance represents the high-end of guidance range as of August 2026.

ir_statement / Sep 17, 2026 / receipt