For streamlining expense management, we launched Shopify Bill Pay, and for things like managing taxes, the Shopify tax platform now allows enterprise-grade tax services to manage end-to-end sales tax compliance within Shopify's existing infrastructure.

Feb 13, 2024 / receipt, needs a key / Harley Finkelstein, President | earnings call 2024-02-13 | transcript fb75e377-b65a-4cf9-a7d0-1a951dbf6bb1 | chars 2958-3210 | segment 3

And lastly, back office spend came in even better than expected in areas such as travel, events, legal, and recruiting.

Nov 2, 2023 / receipt, needs a key / Tobi Lüttke, CEO | earnings call 2023-11-02 | transcript fdbf4e28-a902-4adc-82a2-4c11340eb906 | chars 26610-26729 | segment 27

The shift was more pronounced in July with travel and entertainment spend increasing in the beginning of summer and online spend dipping in July as a result and then improving in August and September as kids went back to in-person school and people started to return to their workplaces.

Oct 29, 2021 / receipt, needs a key / Amy Shapiro, CFO | earnings call 2021-10-29 | transcript ce2d6516-4d15-45db-8c47-a3f5201a333e | chars 14073-14360 | segment 14

Travel spend, yes, would decline. We've seen that happen as we've been working remotely through COVID, so we would expect that would continue.

Jul 29, 2020 / receipt, needs a key / Harley Finkelstein, other | earnings call 2020-07-29 | transcript 08a6ef85-08fa-4d1f-8af4-67ec16920226 | chars 36157-36299 | segment 37

In late February, we directed the entire Shopify team to cancel non-essential travel, and by mid-March, our entire workforce was working from home.

May 6, 2020 / receipt, needs a key / Harley Finkelstein, COO | earnings call 2020-05-06 | transcript df05741b-3aed-406b-982c-30aa5991a331 | chars 3137-3284 | segment 3