We think about that chapter as Innovation 1.0. Our success with Innovation 1.0 is the result of having done three difficult things very well. Identifying the initiatives that really matter and passing on the merely good ideas that don't, executing effectively, and capturing the value of what we built. Over the decade, we developed the competitive advantage of an innovation skill set. Now we're bringing all that hard-won know-how to Innovation 2.0 at Travelers, powered by AI and not too far off quantum computing.

Jan 21, 2026 / CEO / receipt, needs a key / Alan Schnitzer, CEO | earnings call 2026-01-21 | transcript 8bb5e90c-8d57-4a00-ac7f-cff9295fd1ad | chars 5810-6327 | segment 5

Before I turn the call over to Dan, I'll share that more than 100 of my Travelers colleagues and I just returned from our Travelers Leadership Conference, TLC as we call it. It's a multi-day event that we host every year for the principals and senior leaders of our most significant distribution partners.

Apr 17, 2024 / CEO / receipt, needs a key / Alan Schnitzer, CEO | earnings call 2024-04-17 | transcript a990fe04-39b5-47c3-ad5f-b604338983cd | chars 5991-6296 | segment 5

At the same time, we're full steam ahead on strategic initiatives designed to position travelers for continued success.

Jan 20, 2022 / CEO / receipt, needs a key / Alan Schnitzer, CEO | earnings call 2022-01-20 | transcript 8a1fe6d7-cab4-4166-a058-b81f334d5937 | chars 2675-2794 | segment 2