Additionally, in a handful of markets, we have greater than expected use of contract and travel-based labor. That obviously has hurt us in impacting our performance and our margin, despite the strong gains in net rate that we've made. it's a little bit of a two-edged sword and that we have good demand in and across most of our partnerships and addressing that immediate demand in the current environment has necessitated that we bring on more contract labor than we initially envisioned our ops teams are very aware where we are and where we would like to be and working hard to ensure that we have the staffing balanced appropriately for the season and we have sufficient resources to meet the demand but remain highly efficient at the same time.

Aug 14, 2024 / CEO / receipt, needs a key / Chris Redding, CEO | earnings call 2024-08-14 | transcript e155f626-388f-49e3-b530-a8c5d4d53e27 | chars 5320-6069 | segment 5

June, July with vacations and travel slowed modestly, with July coming in at 28.4 visits per clinic per day, and then started to pick up with a kickoff of fall football and the start of school.

Nov 3, 2022 / CEO / receipt, needs a key / Chris Redding, CEO | earnings call 2022-11-03 | transcript 487b851d-eb43-4277-8912-bb91b285a99d | chars 4151-4344 | segment 4