we are accelerating our technology initiatives to modernize our core systems and fundamentally improve how customers experience our brands

Jul 28, 2026 / receipt

how we're leveraging the expertise and knowledge base from other sales channels into our core business and the learnings that we're gaining from that from a direct to consumer approach

Jul 28, 2026 / receipt

product pipeline is both continually updated as well as streamlined to help people navigate it more efficiently and really get the health benefits that they're seeking

Jul 28, 2026 / receipt

For instance, Dr. Catherine Armstrong, our Chief Scientific Officer, traveled to several of our Asia-Pacific markets where she met with leaders and our local management teams to gather valuable insights and customer feedback, as well as collaborate on future product ideas.

Apr 23, 2025 / receipt, needs a key / Jim Brown, CEO | earnings call 2025-04-23 | transcript 030ab3f9-d081-432c-990d-a83656fedc78 | chars 3782-4055 | segment 3

During COVID, it was an interesting environment for those three years where the country was pretty much locked down. No one from USANA was able to travel into the country.

Feb 7, 2024 / receipt, needs a key / Brent, other | earnings call 2024-02-07 | transcript 77e5260f-561b-4be9-a86e-47bc313b218f | chars 26477-26648 | segment 27

Yeah, the other thing, Anthony, you said, I mean, Jim and many of the members of management, the sales executives, Brent included here that Jim just talked about, have been traveling on a regular basis, and they often get in these situations with smaller associate leader groups, and it really gives them a great opportunity to build the relationship and really open the lines of communication so we can go back and be responsive and have them really feel an open environment to reaching out, letting us know what they're seeing.

Oct 25, 2023 / receipt, needs a key / Jim Brown, CEO | earnings call 2023-10-25 | transcript 5bb2c2ec-1aa7-47e2-99e9-c0b5b0bfeae8 | chars 10285-10814 | segment 10

SG&A was just mentioned a few minutes ago, but one of the things that we did in the first and second quarter at a much higher rate was travel and go and have in-person meetings, the big conventions as well as smaller meetings within each of the countries out there to reconnect with the field.

Jul 26, 2023 / receipt, needs a key / Jim Brown, CEO | earnings call 2023-07-26 | transcript 475e60f3-9939-4082-a128-919f93ea9ee2 | chars 18761-19054 | segment 19

Yeah, I mean, we started really traveling again in the third and fourth quarters of last year. And, you know, the leadership in the markets from the events that we went at are excited and planning on really starting off the new year, you know, growing. And that's why we're so positive on this year. But just like Doug said, usually in the fourth quarter, it's a little slower. And we didn't have as many promotions planned by us. We were very promotional heavy the first part of the year because of COVID. And we kind of wanted to bring that down to a more normalized run rate.

Feb 8, 2023 / receipt, needs a key / Jim Brown, President | earnings call 2023-02-08 | transcript 99d6c406-51bb-453c-b1fe-5fc5ad603747 | chars 9334-9912 | segment 9

And as we've seen demand trying to do this other stuff, same thing with our expense management. That team has been actively trying to go back and align those inventory levels with the performance that we have now and things that we have on the horizon.

Jul 27, 2022 / receipt, needs a key / Walter, other | earnings call 2022-07-27 | transcript 8df7b130-224c-4bc4-b3b7-03d2e484fb94 | chars 22926-23178 | segment 23

We also expect some pressure on our operating margin relative to historical performance, which reflects inflationary pressures on key areas of our business, strategic investments in our digital infrastructure, and increased travel and event related costs.

Feb 9, 2022 / receipt, needs a key / Doug Hacking, CFO | earnings call 2022-02-09 | transcript 1a8fce4c-992d-42c4-8ba6-c3a760789d8e | chars 4903-5158 | segment 5

Expand the customer base through targeted acquisition and improved retention across all regions.

ir_statement / Sep 16, 2026 / receipt

New Market Expansion & M&A Disciplined geographic expansion and selective acquisitions that compound the platform.

ir_statement / Sep 16, 2026 / receipt

Vertically integrated production protecting quality, cost, and supply continuity.

ir_statement / Sep 16, 2026 / receipt

Ability to enter new international markets with moderate fixed investment.

ir_statement / Sep 16, 2026 / receipt

Variable cost structure that scales with revenue and supports margin expansion

ir_statement / Sep 16, 2026 / receipt

Drive future cost efficiencies across IT infrastructure

ir_statement / Sep 16, 2026 / receipt

Repurpose existing tech spend alongside ~$1.0M incremental investment in 2026

ir_statement / Sep 16, 2026 / receipt

Leverage USANA's international expertise to expand into new geographic markets.

ir_statement / Sep 16, 2026 / receipt

Accelerated revenue contribution from the Rise segment in FY26 and beyond.

ir_statement / Sep 16, 2026 / receipt

Expand with national retailers

ir_statement / Sep 16, 2026 / receipt

Leverage USANA International expertise

ir_statement / Sep 16, 2026 / receipt

Efficient operating model

ir_statement / Sep 16, 2026 / receipt