In the first quarter, we launched two new travel-focused reward credit cards available exclusively to new and existing premier and private wealth clients.
Apr 14, 2026 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2026-04-14 | transcript d1cb72e4-3216-473e-a414-335e1e1f3f36 | chars 4386-4540 | segment 4
We're focused on delivering competitive offerings, and our new reward card provides three times points across top spending categories, including restaurants, travel, and gas stations.
Jul 15, 2022 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2022-07-15 | transcript c67470fd-1b7f-4851-9465-64bb8a4ce140 | chars 5610-5793 | segment 5
Consumer credit card spend remained strong, up 33% from a year ago, All spending categories were up with the highest growth in travel, entertainment, fuel, and dining.
Apr 14, 2022 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2022-04-14 | transcript 9c88a7ce-8f60-47bd-aae1-b2f149ae9267 | chars 4096-4263 | segment 4
Discretionary spending remained strong with entertainment up 39% and travel up 29% from a year ago.
Apr 14, 2022 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2022-04-14 | transcript 9c88a7ce-8f60-47bd-aae1-b2f149ae9267 | chars 4405-4504 | segment 4
All spending categories were up in the fourth quarter compared to a year ago, with the largest increases in travel, fuel, entertainment, and dining.
Jan 14, 2022 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2022-01-14 | transcript 6d9326aa-b366-49fc-b7dd-84c0f72ffdb8 | chars 4285-4433 | segment 4
Weekly debit card spend during the fourth quarter was up every week compared to both 2019 and 2020. This increase was driven by higher transactions, but also higher spend per transaction, reflecting inflationary impacts and increased spending in higher cost categories such as travel.
Jan 14, 2022 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2022-01-14 | transcript 6d9326aa-b366-49fc-b7dd-84c0f72ffdb8 | chars 4434-4718 | segment 4
We are watching the impact from Omicron on consumer spending. And while there is some softening in restaurant travel and entertainment in recent weeks, overall spending remains strong in the first week of January with credit card up 26% and debit card up 29% versus the same week in 2020.
Jan 14, 2022 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2022-01-14 | transcript 6d9326aa-b366-49fc-b7dd-84c0f72ffdb8 | chars 4719-5007 | segment 4
Areas hardest hit by the pandemic have recovered, including travel up 2%, entertainment up 39%, and restaurant spending up 20% during the week ending October 1st compared with 2019. Consumer credit card spending activity continued to increase up 18% in the third quarter compared to 2019 and 24% compared to 2020. During the week ended October 1st, Travel-related spending, which was hardest hit during the pandemic, was up significantly from 2020, but remains the only category that has not yet fully rebounded to 2019 levels, still down 8% compared to 2019.
Oct 14, 2021 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2021-10-14 | transcript 9bee0de8-aae7-4efb-9225-37da54d2b070 | chars 3155-3714 | segment 3
Weekly debit card spend was up every week compared to 2019 during the second quarter, and areas hardest hit by the pandemic have recovered, including travel up 11%, entertainment up 38%, and restaurant spending up 28% during the week ending June 25th compared with 2019. Consumer credit card spending activity continued to increase, up 13% in the second quarter compared to 2019. As of the weekend of June 25th, travel-related spending, which was hardest hit during the pandemic, was up significantly from 2020, but was the only category that has not fully rebounded to 2019 levels.
Jul 14, 2021 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2021-07-14 | transcript bde0785b-a898-4a78-ab6c-91a00cf333f7 | chars 4314-4896 | segment 4
This reflects steady improvement across a variety of categories, but despite a rebound, hard hit segments like travel, entertainment, and fuel remain significantly lower year on year. Commercial card spend remains significantly lower throughout the quarter and was still down approximately 30% in the last full week of September compared to the same week a year ago.
Oct 14, 2020 / CEO / receipt, needs a key / Charlie Scharf, CEO | earnings call 2020-10-14 | transcript 06d86637-e918-4e3c-963d-da2bb0de72e9 | chars 9218-9584 | segment 9