About

I kept watching AI projects die for the same reason.

So I built the thing that was missing underneath them.

My name is Andrew McGuire. I've spent 15 years in B2B SaaS GTM, and I've watched the same failure pattern at every company I've worked at.

At Zendesk, I was there through the IPO. Saw what it looks like when a company gets GTM right at scale. At Duo Security, I watched the team execute the kind of focused outbound motion that got them acquired by Cisco. At Vapi, I got deep into voice AI and what it takes to build agents that actually talk to people. At Temporal, I learned durable workflows -- the idea that a process can survive crashes, retry automatically, and run for hours without losing state.

Every one of those companies used AI somewhere. And at every one, I watched AI tools get purchased, demoed, celebrated, and then quietly abandoned. Not because the tools were bad. Because they had no connective tissue to anything else in the stack. No coordination. No governance. No shared context.

Then in early 2026, I read a paper from Google's Paradigms of Intelligence team -- James Evans, Benjamin Bratton, and Blaise Agüera y Arcas -- published. Their argument: intelligence doesn't scale by making one brain bigger. It scales through social organization. They described "centaur actors" -- hybrid human-AI ensembles -- working within "institutional alignment" -- defined roles and protocols, like a courtroom has judge, attorney, jury regardless of who fills those seats. And they said something that crystallized everything I'd been circling: put as much effort into building agent institutions as building agents themselves.

Nobody was building the institution. Everyone was building agents. So I built the operating system.