On a full-year basis, service gross margin was 33.7% compared to 38.7% from the prior year due to higher parts and freight costs, increased travel expenses, and FX headwinds.
Aug 10, 2022 / receipt, needs a key / Ali, CFO | earnings call 2022-08-10 | transcript e8c9d7f7-dd92-4b16-a5e5-a796be551c18 | chars 22151-22325 | segment 21
We have had increased travel costs and we have had FX headwinds that have been impacting our service business, which is why our margins, you know, for the year around 33.7%.
Aug 10, 2022 / receipt, needs a key / Suzanne Winters, other | earnings call 2022-08-10 | transcript e8c9d7f7-dd92-4b16-a5e5-a796be551c18 | chars 44231-44404 | segment 44
We expect the stringent central government policies that restrict travel will slow our regulatory submission of our JV-developed Type B product.
Apr 27, 2022 / receipt, needs a key / Suzanne Winter, other | earnings call 2022-04-27 | transcript 1c8dbbf0-aa9c-43ff-98ef-e0dd73e35514 | chars 10120-10264 | segment 10
We've continued to monitor program costs, travel, marketing events, and compensation costs in response to the pandemic.
Apr 27, 2022 / receipt, needs a key / Brandy Green, CFO | earnings call 2022-04-27 | transcript 1c8dbbf0-aa9c-43ff-98ef-e0dd73e35514 | chars 16448-16567 | segment 16
Additionally, parts consumption and operational costs were higher than planned primarily related to increased system installations and related travel associated with top-line product growth.
Jan 26, 2022 / receipt, needs a key / Brandy Green, CFO | earnings call 2022-01-26 | transcript 5a3cac19-11d6-45f2-998c-df73d9b5c8a1 | chars 13532-13722 | segment 13
First, Parts consumption and operational costs were higher than normal, primarily related to increased system upgrades and travel than increased interest in our latest products.
Nov 3, 2021 / receipt, needs a key / Brandy Green, CFO | earnings call 2021-11-03 | transcript b07d80ae-fd13-419c-99fe-3af815e20acb | chars 13623-13800 | segment 14
The year-over-year increase in operating expenses was primarily due to the reinstatement of certain actions that were taken to preserve cash in response to the pandemic, including travel, marketing events, and compensation costs, which were reinstated back to near historical levels.
Nov 3, 2021 / receipt, needs a key / Brandy Green, CFO | earnings call 2021-11-03 | transcript b07d80ae-fd13-419c-99fe-3af815e20acb | chars 14274-14557 | segment 14
The year-over-year decline in operating expenses was primarily driven by the actions we implemented in response to the pandemic, which included position eliminations, as well as procurement of costs associated with the impact of COVID-19, particularly travel, marketing events, and related expenses.
Jan 27, 2021 / receipt, needs a key / Josh, CEO | earnings call 2021-01-27 | transcript 48977884-cfec-4d5f-9930-ef20594f738f | chars 12265-12564 | segment 11
By: Steve La Neve Chief Executive Officer
filing / Aug 24, 2026 / receipt
Manufacturing Test Engineer | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/Manufacturing-Test-Engineer_3245", "remote": false, "category": "other", "function": "engi
company_statement / Sep 16, 2026 / receipt
EHS Specialist | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/EHS-Specialist_3243", "remote": false, "category": "other", "function": "other", "location": "Madison,
company_statement / Sep 10, 2026 / receipt
Executive Assistant | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/Executive-Assistant_3228", "remote": false, "category": "other", "function": "other", "location":
company_statement / Sep 10, 2026 / receipt
Manager, Genolier Training Center & Strategic Partnerships | {"ats": "workday", "city": null, "state": null, "job_id": "/job/Genolier/Manager--Genolier-Training-Center---Strategic-Partnerships_3226",
company_statement / Sep 9, 2026 / receipt
Sr Category Sourcing Manager - Electronic Components | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/Sr-Category-Sourcing-Manager---Electronic-Components_3208", "remo
company_statement / Sep 9, 2026 / receipt
Production Assembler | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/Production-Assembler_3241", "remote": false, "category": "other", "function": "operations", "loca
company_statement / Sep 3, 2026 / receipt
Director of Global Service Finance | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/Director-of-Global-Service-Finance_3233", "remote": false, "category": "finance_ops
company_statement / Sep 2, 2026 / receipt
Senior Human Resources Business Partner | {"ats": "workday", "city": "Madison", "state": "WI", "job_id": "/job/Madison-WI/Senior-Human-Resources-Business-Partner_3239", "remote": false, "category": "o
company_statement / Aug 31, 2026 / receipt
Regional HR Manager | {"ats": "workday", "city": null, "state": null, "job_id": "/job/Morges-Vaud-Switzerland/Regional-HR-Manager_3237", "remote": false, "category": "other", "function": "other", "loc
company_statement / Aug 31, 2026 / receipt
Sales Manager Indonesia | {"ats": "workday", "city": null, "state": null, "job_id": "/job/Remote---Indonesia/Sales-Manager-Indonesia_3216", "remote": true, "category": "sales_expansion", "function": "
company_statement / Aug 31, 2026 / receipt
Data Privacy and Responsible AI Manager
company_statement / Aug 31, 2026 / receipt
| Ali Pervez | CFO | - | receipt |
| Brandy Green | CFO | - | receipt |
| Gina Corradetti | Chief Accounting Officer | - | receipt |
| Josh Levine | CEO | - | receipt |
| Kelly Londy | Executive Vice President | - | receipt |
| La Neve | President | - | receipt |
| Leonel Peralta | Senior Vice President | - | receipt |
| Shig Hamamatsu | Interim Chief Financial Officer | - | receipt |
| Stephen La Neve | President and Chief Executive Officer | - | receipt |
| Steve La Neve | Chief Executive Officer | - | receipt |
| Suzanne Winter | CEO | - | receipt |
| 2026-11-04 | earnings call | scheduled | ir |
| 2025-10-20 | President, appointed | sec_8k |
| 2025-10-20 | President and Chief Executive Officer, appointed | sec_8k |
| 2025-02-07 | Senior Vice President, appointed | sec_8k |
| 2022-12-22 | Chief Accounting Officer, appointed | sec_8k |
| 2018-08-16 | Interim Chief Financial Officer, appointed | sec_8k |
| 2017-09-27 | Vice President, appointed | sec_8k |
| 2015-10-15 | Executive Vice President, appointed | sec_8k |
| 2013-09-03 | Senior Vice President and Chief Financial Officer, departed | sec_8k |
| 2012-11-16 | Executive Vice President and Chief Operating Officer, departed | sec_8k |