In addition, advertising and promotion costs increase year over year, offset by reductions in workplace, event, and travel-related costs as we adjusted our business in response to the COVID-19 pandemic.

Mar 1, 2021 / CFO / receipt, needs a key / Ida Kane, CFO | earnings call 2021-03-01 | transcript c12110e7-caa6-4d52-bd09-0e0dd59c52ab | chars 6109-6311 | segment 5

As a result, we have experienced reduced costs associated with running our facilities, lack of travel and in-person events, and other downstream effects of the remote work environment.

Nov 9, 2020 / CFO / receipt, needs a key / Ida Kane, CFO | earnings call 2020-11-09 | transcript 00bff214-0a66-4fe5-a7ce-adf806caa701 | chars 5081-5265 | segment 4