So Q2 revenue was understandably soft given, you know, the heavier quarter for travel activity, lower marketing spend, and the one-time bulk comp.

Aug 9, 2023 / receipt, needs a key / Matt, other | earnings call 2023-08-09 | transcript aeaadbd3-a0ee-4de9-91f5-f53cf264d1fb | chars 27152-27298 | segment 27

As part of our other management initiatives, we implemented a reduction in corporate overhead and administrative expenses, such as consulting and recruiting fees and travel and entertainment expenses.

Mar 16, 2023 / receipt, needs a key / Mitch Cohen, CFO | earnings call 2023-03-16 | transcript aaf621c2-5321-430c-a5bb-f398a34898d8 | chars 16225-16425 | segment 16

Average orders per customer slightly declined sequentially from 4.9 to 4.8 due to the seasonal uptick in travel in the quarter. Travel also drove a decline in total customers to 323,000.

Nov 7, 2022 / receipt, needs a key / Mitch Cohen, Interim Chief Financial Officer | earnings call 2022-11-07 | transcript 305fabd4-be04-4fc9-9b69-76f7cf76794f | chars 12604-12790 | segment 13

I would note that we have some subscribers who chose not to order during the quarter for budgetary and travel reasons, and therefore are not included in our customer count for the second quarter.

Aug 8, 2022 / receipt, needs a key / Linda Finley, CEO | earnings call 2022-08-08 | transcript 63f98431-bdbb-428e-895d-656b0d13924a | chars 4751-4946 | segment 4

Average revenue per customer was $328, up 2% from last quarter and down slightly from the prior year as the increase in average order value was offset by a slight decrease in order frequency, which we largely attribute to the continued post-pandemic acceleration of travel that we're seeing around the country.

Aug 8, 2022 / receipt, needs a key / Randy Grevin, CFO | earnings call 2022-08-08 | transcript 63f98431-bdbb-428e-895d-656b0d13924a | chars 19054-19364 | segment 19

We achieved this despite the backdrop of high travel levels due to the end-of-summer pent-up demand as evidenced by travel being cited by customers as the greatest driver of cycle skips in the third quarter and at the highest level we've seen since we started tracking the data.

Nov 9, 2021 / receipt, needs a key / Linda Findley, CEO | earnings call 2021-11-09 | transcript 200b8cd2-cabd-46ba-b19c-6b38700ef4a3 | chars 5188-5466 | segment 5

I believe this comparison is all the more relevant given that our customers cited traveling as a reason to skip an order at the highest percentage we've seen since we began tracking the metric. Higher than both Q3 2020 and even Q3 2019.

Nov 9, 2021 / receipt, needs a key / Randy Grevin, CFO | earnings call 2021-11-09 | transcript 200b8cd2-cabd-46ba-b19c-6b38700ef4a3 | chars 15397-15633 | segment 15

I guess, is it largely sort of travel recovery, or are you seeing any other reasons driving that?

Nov 9, 2021 / receipt, needs a key / Maria Ripps, other | earnings call 2021-11-09 | transcript 200b8cd2-cabd-46ba-b19c-6b38700ef4a3 | chars 25354-25451 | segment 25

What we did see was a significant travel impact, which is where we see most of that impact in our customer number, which are customers that are coming back to the business as well after they return from travel. So that was primarily the reason.

Nov 9, 2021 / receipt, needs a key / Linda Findley, CEO | earnings call 2021-11-09 | transcript 200b8cd2-cabd-46ba-b19c-6b38700ef4a3 | chars 25722-25966 | segment 25