We also made incremental technology investments, call that about $7 million, and had some continued inflation on T&E, call that about $3 million, which in total used about 50 basis points.

Oct 26, 2023 / CFO / receipt, needs a key / Doug Howell, CFO | earnings call 2023-10-26 | transcript 99ca4204-f955-42df-aee8-dfd2d22630ed | chars 14145-14333 | segment 14

And then we also made some incremental technology investments, call that around $7 million, and some continued inflation on T&E, call that about $5 million, which in total used about 60 basis points.

Jul 27, 2023 / CFO / receipt, needs a key / Doug Howell, CFO | earnings call 2023-07-27 | transcript fd99e436-d505-45d3-8d27-5b4436ce178a | chars 13601-13800 | segment 14

The normalization of Omicron T&E expenses and inflation on all T&E cost us 80 basis points.

Apr 27, 2023 / CFO / receipt, needs a key / Doug Howell, CFO | earnings call 2023-04-27 | transcript 3ec1b51a-1252-4b12-897d-2bbf7f8cabaf | chars 12858-12949 | segment 13

Recall expenses returning mostly relate to higher utilization of our self-insured medical plans, resumption of advertising costs, more use of consultants, merit increases, and a small pickup in T&E expenses.

Oct 28, 2021 / CFO / receipt, needs a key / Doug Howell, CFO | earnings call 2021-10-28 | transcript 9b25b94f-4888-46c3-b682-5e9351dde410 | chars 12391-12598 | segment 13

So when I combine our brokerage and risk management segments, savings were around $64 million, pretty similar to the last three quarters, and that consists of reduced travel, entertainment, and advertising, about $25 million.

Apr 29, 2021 / CFO / receipt, needs a key / Doug Howell, CFO | earnings call 2021-04-29 | transcript 4ed7f255-d576-4be7-a5e4-6bf22f43c5db | chars 11145-11370 | segment 11