This was primarily due to a one-time severance payment in the prior year, reduced travel due to COVID-19, lower director's fees, and reduced commissions, partially offset by an increase in sales and marketing personnel and expenses.

Nov 12, 2020 / CFO / receipt, needs a key / Kathy McDermott, CFO | earnings call 2020-11-12 | transcript ad026b78-2d5c-41c8-b708-7c369a1f5e20 | chars 3129-3361 | segment 3