Due to the lockdowns, limited face-to-face interactions, and reduced travel, online services became the lifeline.

Feb 8, 2021 / CEO / receipt, needs a key / Ira Talty, CEO | earnings call 2021-02-08 | transcript 1e1c1bd0-6ed2-4ff5-a76d-bdb932d179c9 | chars 3775-3888 | segment 3