Now, having said that, you do have to do the right thing on the expense side. It is, again, a two-sided equation. Day-to-day expense management, which I think we're really good at, We have to make sure we're prioritizing the right revenue projects, the one that give us the biggest bang for the buck. And if we see that they're not delivering, we'd be willing to pull back on some of those. And then finally, we do need to, and we have, self-fund some of our revenue investments. And I'll point you back to just a little over a year ago, we announced the efficiency program of cutting $45 million out in that January earnings call of 24. And That was to support investment in product, technology, people, and risk framework.
Jul 18, 2025 / receipt, needs a key / Jim, CFO | earnings call 2025-07-18 | transcript 0fbe0b0f-b0d1-4e7f-bac7-5064e6cae7f7 | chars 13603-14327 | segment 14
But we do think that the key to achieving that ratio and moving into the 50s, we think first and foremost, it's going to be driven by revenue. And as you kind of model this out, it's really hard to expense save yourself into the 50s. I mean, you can do that for any one year or two and make a little bit of progress. But if you start compounding that backwards, you really start starving the bank of the investments it needs to make. You get diminishing returns at some point. Conversely, we like what we have going in terms of revenue initiatives. We talked about some of those at the big investor conference in March. We do think that revenue has the potential to compound itself in an upward fashion over time. And so we are very much focused on a number of revenue initiatives, which, again, we laid out at that investor conference. We'll be talking more about some of those revenue initiatives as time goes on.
Apr 21, 2025 / receipt, needs a key / Jim, other | earnings call 2025-04-21 | transcript 6c297391-e9b9-4e47-9679-d4e1f9633117 | chars 52934-53849 | segment 54
Expense recalibration actions announced last quarter are underway, and we expect a majority of identified colleague separations and banking center closures to occur in the second quarter. We remain keenly focused on ongoing expense management to support investments and enhance overall earnings.
Apr 18, 2024 / receipt, needs a key / Jim Herzog, CFO | earnings call 2024-04-18 | transcript a7947974-03a9-4dab-8176-7a3352a42a32 | chars 12062-12357 | segment 12
However, we acknowledge the structural impact on the industry from events earlier in the year, and we're going beyond our normal expense management practices as we planned for 2024.
Dec 5, 2023 / receipt, needs a key / Kurt Farmer, CEO | earnings call 2023-12-05 | transcript f4a09899-a5eb-4630-9ad5-190b3aa78bf8 | chars 7163-7344 | segment 7
And then secondly, we are going to be focused on the expenses. And we've done that historically well as a company. And we're going to be careful to strike the right balance between short-term expense management and sort of the longer-term investment in the company.
Oct 20, 2023 / receipt, needs a key / Peter, other | earnings call 2023-10-20 | transcript b3249e96-a66b-4d37-8f25-263ea0d8c52e | chars 3679-3944 | segment 3
But we've got some time to sort of make that happen. But it is one of the expenses that has applied some additional expense pressure for us for the longer term. I made some comments previously that I think at one of the investor conferences just around M&A. And just maybe just to be clear there, nothing has changed for us in that equation. Getting close to $100 billion really does not change whether we would do M&A or not. We were focused first and foremost, as I said earlier, on organic growth. So if the deal came along, it still had to make great strategic sense for us. And again, we think we can sort of manage where we are today. We've got some time to sort of evaluate the landscape longer term, but I don't anticipate any sort of pressure on the $100 billion level, you know, at least for the foreseeable next couple of years.
Oct 20, 2023 / receipt, needs a key / Chris McGrady, other | earnings call 2023-10-20 | transcript b3249e96-a66b-4d37-8f25-263ea0d8c52e | chars 5927-6766 | segment 6
Increases in T&E, legal, and marketing were correlated with a strong business activity in the fourth quarter and driving future revenue with initiatives such as Retail Reimagined.
Jan 19, 2023 / receipt, needs a key / Kurt Farmer, CEO | earnings call 2023-01-19 | transcript 1c7b53fe-7d9f-4303-b0b6-f69d6d8c18ea | chars 14203-14382 | segment 14
In addition, we expect seasonally higher occupancy, advertising, staff insurance, as well as travel and entertainment expenses.
Oct 19, 2022 / receipt, needs a key / Jim Herzog, CFO | earnings call 2022-10-19 | transcript 780a556b-c709-4bdd-95ee-621ae23fab2d | chars 20382-20509 | segment 21
We are experiencing some inflationary pressure, particularly in salaries, travel and entertainment, and insurance.
Jul 20, 2022 / receipt, needs a key / Jim Herzog, CFO | earnings call 2022-07-20 | transcript 56e314ea-2e1c-4853-b9e4-7ca1d3553b59 | chars 12667-12781 | segment 12
T&E, we're seeing it, as I mentioned. I think anyone that's even personally traveled has seen that.
Jul 20, 2022 / receipt, needs a key / Ken Oosden, other | earnings call 2022-07-20 | transcript 56e314ea-2e1c-4853-b9e4-7ca1d3553b59 | chars 36567-36666 | segment 37
We expect expenses to increase in the low single digits. This includes inflationary pressures which could impact a number of line items, such as salaries, T&E, and insurance. Also, we are focused on product and market development as well as driving efficiency, which means continued investment in technology.
Jan 19, 2022 / receipt, needs a key / Jim Herzog, CFO | earnings call 2022-01-19 | transcript 4e83cdbb-9b27-4894-8325-31da099b9f45 | chars 20696-21004 | segment 20
In addition, we expect seasonally higher occupancy, advertising, and travel and entertainment expenses.
Oct 20, 2021 / receipt, needs a key / Jim Herzog, CFO | earnings call 2021-10-20 | transcript 2841ed63-d141-4ac7-adf9-b4dbec336bc3 | chars 16388-16491 | segment 17
Accelerating our decade-long network expansion
ir_statement / Sep 15, 2026 / receipt
By 2030, 50+% of Fifth Third’s footprint will be in the best markets in the U.S., including 17 of the 20 fastest growing large U.S. metros
ir_statement / Sep 15, 2026 / receipt
includes 150 planned de novo builds in Texas
ir_statement / Sep 15, 2026 / receipt
Expense discipline
ir_statement / Sep 15, 2026 / receipt
Comerica acquisition closed
ir_statement / Sep 15, 2026 / receipt
Project NorthStar enhanced efficiency and profitability
ir_statement / Sep 15, 2026 / receipt
Value Stream program began
ir_statement / Sep 15, 2026 / receipt
Salesforce additions drive growth
ir_statement / Sep 15, 2026 / receipt
Salesforce additions drive growth
ir_statement / Sep 15, 2026 / receipt
Expense discipline
ir_statement / Sep 15, 2026 / receipt
Comerica acquisition closed
ir_statement / Sep 15, 2026 / receipt
Project NorthStar enhanced efficiency and profitability
ir_statement / Sep 15, 2026 / receipt
| Jim Herzog | CFO | - | receipt |
| Kurt Farmer | CEO | - | receipt |
| Peter S.</h2> | CFO | - | receipt |
| Peter Sebsic | Chief Banking Officer | - | receipt |