Kevin, you will recall that Our European business and our international business broadly was hit pretty severely after COVID because a big portion of our business was related to travel and travel and entertainment. And since then, we've been working on diversifying that book.

May 6, 2025 / receipt, needs a key / William Boschelli, other | earnings call 2025-05-06 | transcript b9d2fcf1-da15-4494-a855-10802813bb7d | chars 26685-26961 | segment 26

We had also talked about diversifying in Europe from a client base, which was largely travel and entertainment, to a much broader client base. That is showing as well. We had made a couple of acquisitions in Netherlands as an example. I think that is showing success. So we believe that there's good momentum in international. We've made some investments in technology. We believe that that will lead to efficiency. We are very closely looking at our pricing to make sure that if there's anything which is underpriced or mispriced, that that gets corrected.

May 2, 2024 / receipt, needs a key / Rohit Verma, CEO | earnings call 2024-05-02 | transcript 7dda073a-6bf6-44ed-a6a0-bec8cd2a99a7 | chars 20844-21401 | segment 21

So I recall that you discussed in the past looking to, continue to diversify your, your international operations and maybe reduce dependence on, you know, the travel and entertainment sectors. Is that something you're continuing to work on? And, uh, you know, any, any thoughts on progress there?

Mar 5, 2024 / receipt, needs a key / Kevin Steinke, other | earnings call 2024-03-05 | transcript cb828358-8ddb-4691-855a-a9474193b92c | chars 30138-30434 | segment 31

Yeah, we, yes, we continue to do that. And I would just maybe slightly modify it. We didn't say we wanted to reduce our dependence. We said we wanted to grow other sectors so that, um, travel and entertainment doesn't form the major part of our business. And we are seeing that.

Mar 5, 2024 / receipt, needs a key / Rohit, other | earnings call 2024-03-05 | transcript cb828358-8ddb-4691-855a-a9474193b92c | chars 30435-30713 | segment 31

We've also had a renewed focus on changing our mix of business particularly in places like Europe as I've mentioned before to not be so heavily invested in pure travel and entertainment based business but focus more on things like construction and other aspects of industry verticals that we believe are more resilient to an economic cycle.

Mar 7, 2023 / receipt, needs a key / Bruce, CFO | earnings call 2023-03-07 | transcript 5111c442-09be-46ac-b3f1-c6bd9faf9ce1 | chars 28392-28732 | segment 29

Look, I think we've talked a lot about growth for almost a decade. If we talked about growth, we would immediately shift our focus to just pure margin and start to take expense decisions We're more short-term results-oriented than a long-term result-oriented. I think we are squarely focused on growth right now. We are absolutely expense-aware. We're absolutely going to be prudent in our expense management, but we're not going to take our focus away from growth.

Mar 15, 2022 / receipt, needs a key / Bruce, other | earnings call 2022-03-15 | transcript ce0c737a-49a3-44b7-a89d-8f45e331b93b | chars 28587-29052 | segment 29

In Europe, our TPA book of business is largely weighted towards travel entertainment, which has seen a disproportionate decline in profitability as a result of the delayed COVID recovery during the second half of 2021.

Mar 15, 2022 / receipt, needs a key / Joseph Blanco, President | earnings call 2022-03-15 | transcript ce0c737a-49a3-44b7-a89d-8f45e331b93b | chars 12708-12926 | segment 12

As we shared with you, the majority of our businesses outside the U.S. are skewed towards travel and entertainment.

Aug 4, 2021 / receipt, needs a key / Joseph Blanco, President | earnings call 2021-08-04 | transcript f1faeb79-2184-4456-bb5e-593df6c94af7 | chars 9509-9624 | segment 9

Big factors for this, and I'm sure Bruce can touch upon them in greater detail, obviously travel is light. Travel is significantly lower than, say, 2019 levels and even 2020 levels.

Aug 4, 2021 / receipt, needs a key / Rohith, other | earnings call 2021-08-04 | transcript f1faeb79-2184-4456-bb5e-593df6c94af7 | chars 26533-26714 | segment 27