The most notable was that huge decline or the huge shutdown in April of literally global travel and dining.

Jul 28, 2020 / CEO / receipt, needs a key / Doug Baker, CEO | earnings call 2020-07-28 | transcript 92ab6c02-2b35-4154-b9e6-c075426f1bc3 | chars 9844-9951 | segment 9

COVID-19 did negatively impact sales, but it also drove lower expense in T&E, benefits, and other costs, which more than offset the sales impact.

Apr 28, 2020 / CEO / receipt, needs a key / Doug Baker, CEO | earnings call 2020-04-28 | transcript 77f4b00b-bd2c-4696-bb6f-f6307989889c | chars 4785-4930 | segment 4