● Our offshore product development, support and professional services may prove difficult to manage or may not allow us to realize our cost reduction goals, produce effective new solutions and provide professional services to drive growth.

filing / Sep 10, 2026 / receipt

In a hybrid workplace, businesses realize that they need to invest in tools that can guide agents and customers with trusted answers, ensuring compliance.

filing / Sep 10, 2026 / receipt

o Reduce operating costs with self-service automation, improved agent productivity and time-to-competence. o Ensure compliance with regulations, policies, procedures, and best practices.

filing / Sep 10, 2026 / receipt

Our principal commitments consist of obligations under leases for office space. Lease agreements are evaluated to determine whether an arrangement is or contains a lease in accordance with ASC 842, Leases .

filing / Sep 10, 2026 / receipt

Maintain attractive software margins

ir_statement / Sep 16, 2026 / receipt

Runoff of non-AI and migration to AI complete

ir_statement / Sep 16, 2026 / receipt

+13% FY26 AI Customer ARR growth

ir_statement / Sep 16, 2026 / receipt

+20% FY26 AI Customer Revenue growth

ir_statement / Sep 16, 2026 / receipt

FY26 AI new-logo wins increased ~30% year-over-year, led by financial services, insurance and large contact center operations.

ir_statement / Sep 16, 2026 / receipt

Expanding margins driving substantial growth in Adjusted EBITDA and Operating Cash Flow

ir_statement / Sep 16, 2026 / receipt

Operating efficiencies driving margin expansion

ir_statement / Sep 16, 2026 / receipt

Maintain attractive software margins

ir_statement / Sep 16, 2026 / receipt