So the ambition is, of course, even when we resume life as normal, the new normal or the now normal, as we say, travel will, of course, be lower than they were before. pre-pandemic because we have learned so much in how to interact both with customers and internally as well as most likely other costs like real estate.

Apr 21, 2021 / CEO / receipt, needs a key / Börje Ekholm, CEO | earnings call 2021-04-21 | transcript 2c34000d-0771-4207-99ce-6df6dcd70ad1 | chars 37010-37329 | segment 37

That came out 7.4 billion as you see that. a reduction of 0.8 billion year over year. And this reduction is mainly explained by less traveling, less trials cost and other external spend, but also some provision release.

Jan 29, 2021 / CFO / receipt, needs a key / Börje Ekholm, CFO | earnings call 2021-01-29 | transcript c8c05bcf-7d5e-433b-90af-6fd272c650ab | chars 13733-13952 | segment 13