We take pride in our focus on effective expense management as we scale our business and we'll continue to assess appropriate investments in our operational platforms and resources to support our future growth, our ability to innovate, and our ability to drive profitability.

Aug 7, 2025 / receipt, needs a key / Brad Nordholm, CEO | earnings call 2025-08-07 | transcript 5e4eb7ba-a3ef-4eea-b20f-c50470f38b6f | chars 4322-4596 | segment 4

Our efficiency ratio remains in line with the long-term strategic target of 30% and reflects our disciplined approach to expense management as we monitor and manage expense growth proactively against our incoming revenue streams.

Aug 7, 2025 / receipt, needs a key / Brad Nordholm, CEO | earnings call 2025-08-07 | transcript 5e4eb7ba-a3ef-4eea-b20f-c50470f38b6f | chars 4092-4321 | segment 4

These increases were offset by lower levels of expenses that were related to consulting fees, travel, and conferences. However, as we've mentioned previously, these decreases are very likely to be temporary and expected to normalize post-pandemic once normal activity resumes.

Aug 5, 2021 / receipt, needs a key / Aparna Ramesh, CFO | earnings call 2021-08-05 | transcript 5a090a34-163b-4d7a-843d-66fa4a1070f7 | chars 12710-12986 | segment 12

These increases were offset by lower levels of expenses related to consulting fees, travel, and conferences. However, these decreases are likely temporary and expected to normalize post-pandemic once normal travel and other activities resume.

May 7, 2021 / receipt, needs a key / Aparna Ramesh, CFO | earnings call 2021-05-07 | transcript e4c72096-6c27-4c91-9423-92b8017d86c1 | chars 20818-21060 | segment 20

This increase, though, was offset by lower general and administrative or G&A expenses related to the lower travel and training that we incurred related to the current pandemic environment.

Nov 9, 2020 / receipt, needs a key / Aparna, CFO | earnings call 2020-11-09 | transcript 2f26a1fc-7dbe-4be1-9f4f-ce7d7b303aab | chars 23664-23852 | segment 24

This quarter, we incurred lower levels of expenses related to consulting fees, travel, and conferences, all of which have partially offset some of the increases in compensation in the first quarter of 2020.

Aug 10, 2020 / receipt, needs a key / Aparna, CFO | earnings call 2020-08-10 | transcript 1ff6bace-ad54-4a69-bbfa-0317a1eab555 | chars 20651-20857 | segment 20

Higher year-over-year general & administrative expenses to support increased business development activity along with enhancing operational and technology platforms.

ir_statement / Sep 14, 2026 / receipt

Increased compensation & benefits expense related to incremental headcount

ir_statement / Sep 14, 2026 / receipt