Revenue growth was driven predominantly by growth in our high-margin health tech vertical of 35.1%, travel, transportation, and logistics of 20.2%, and retail and e-commerce of 17.2%, as well as strong performance by our digital acquisition services, partially offset by an expected decline in telecommunications, one of our smallest verticals, of 23.1%.

Feb 5, 2026 / receipt, needs a key / Taylor, CFO | earnings call 2026-02-05 | transcript e651d40d-567c-4607-92f0-8c74e45677cf | chars 8957-9311 | segment 9

Revenue growth was driven by vertical growth in retail and e-commerce of 25%, health tech of 19.5%, and travel, transportation, and logistics of 15.4%.

Nov 6, 2025 / receipt, needs a key / Taylor, other | earnings call 2025-11-06 | transcript b644a4cc-f721-47fc-a278-461f9e44099c | chars 8668-8819 | segment 8

Revenue growth was driven by vertical growth in health tech of 23%, travel, transportation, and logistics of 14%, and retail and e-commerce of 13%, along with outstanding growth in the digital acquisition business.

Sep 11, 2025 / receipt, needs a key / Taylor, CFO | earnings call 2025-09-11 | transcript fb3c464b-706b-46e6-94fe-dc427e0c8329 | chars 12904-13118 | segment 12

Revenue growth was driven by vertical growth in retail and e-commerce of 25%, health tech of 19%, travel, transportation, and logistics of 10%, and outstanding growth in our digital acquisition business.

Sep 11, 2025 / receipt, needs a key / Taylor, CFO | earnings call 2025-09-11 | transcript fb3c464b-706b-46e6-94fe-dc427e0c8329 | chars 8570-8773 | segment 8

Revenue growth was driven by vertical growth in health tech of 20%, travel, transportation, and logistics of 19%, and retail and e-commerce of 15%, along with growth in our digital acquisition business.

May 8, 2025 / receipt, needs a key / Taylor, CFO | earnings call 2025-05-08 | transcript e00ff50d-9da2-4684-9b7e-ca158a47f268 | chars 8005-8207 | segment 8

Revenue growth was driven by vertical growth in health tech of 31%, travel, transportation, and logistics of 17%, and retail and e-commerce of 4%, and was partially offset by a decline in the FinTech vertical of 15%. Our focused efforts to grow our higher margin offshore delivery locations are continuing to have a favorable impact on bottom line results. Offshore revenues now comprise 53% of total revenue versus 49% in the prior year quarter.

Feb 6, 2025 / receipt, needs a key / Taylor, CFO | earnings call 2025-02-06 | transcript 2ab98b38-3a38-483a-ad23-97aec13f573b | chars 7676-8122 | segment 7

Travel, transportation, and logistics increased to 13.7%, versus 12.5% in the prior year quarter, and retail and e-commerce remained relatively consistent at 28.5% versus 29% in the prior year quarter.

Feb 6, 2025 / receipt, needs a key / Taylor, CFO | earnings call 2025-02-06 | transcript 2ab98b38-3a38-483a-ad23-97aec13f573b | chars 11236-11437 | segment 11

Our second AI win is with a leading travel-related client where we are providing AI Translate to do language translation services for a broad range of foreign languages. This solution will transform their customer experience from old-world, third-party language translation to a new cutting-edge solution.

Nov 7, 2024 / receipt, needs a key / Bob Deccan, CEO | earnings call 2024-11-07 | transcript 9322231c-4511-4dfe-83b6-41fd65648a4b | chars 5217-5522 | segment 5

Some of our customers have increased their focus on cost reduction, resulting in decisions to shift work from onshore sites to offshore sites, which may impact our revenues and operations in the near term.

filing / Sep 10, 2026 / receipt

However, we also believe that they present opportunities with both new and existing clients, as companies maintain a focus on cost reduction and look for new solutions and delivery options.

filing / Sep 10, 2026 / receipt

We continued to geographically optimize our delivery centers during the current year which included the closure of two nearshore sites concurrent with the expansion into two new offshore sites, and an increase in headcount in our offshore regions by approximately 1,700 employees when compared to the prior year.

filing / Sep 10, 2026 / receipt

We regularly evaluate whether to procure additional space or enter into new markets as we continue to add employees and expand geographically to meet the demands of our business.

filing / Sep 10, 2026 / receipt

Aside from short-term increases in demand for which we tend to delay increases in headcount, an increase in demand for customer interaction services typically results in an up-front increase in employee compensation expenses, due to the need to hire and train additional employees in advance.

filing / Sep 10, 2026 / receipt

Payroll and related costs were $336.5 million during the fiscal year ended June 30, 2026, an increase of $45.4 million, or 15.6%, compared to the prior year, due to additional headcount to support increased revenues during the current year and severance costs of $0.9 million related to work transferring from nearshore to offshore delivery centers.

filing / Sep 10, 2026 / receipt

Some of our customers have increased their focus on cost reduction, resulting in decisions to shift work from onshore sites to offshore sites, which may impact our revenues and operations in the near term.

filing / May 6, 2026 / receipt

However, we also believe that they present opportunities with both new and existing clients, as companies maintain a focus on cost reduction and look for new solutions and delivery options.

filing / May 6, 2026 / receipt

Payroll and related costs were $84.8 million during the three months ended March 31, 2026, an increase of $12.4 million, or 17.1%, compared to the prior year quarter, due to additional headcount to support increased revenues during the current year quarter and severance costs of $0.7 million due to migrating volume from our nearshore to offshore regions.

filing / May 6, 2026 / receipt

Payroll and related costs were $250.0 million during the nine months ended March 31, 2026, an increase of $33.0 million, or 15.2%, compared to the prior year period, due to additional headcount to support increased revenues during the current year and severance costs of $0.7 million due to migrating volume from our nearshore to offshore regions.

filing / May 6, 2026 / receipt

We regularly evaluate whether to procure additional space or enter into new markets as we continue to add employees and expand geographically to meet the demands of our business.

filing / May 6, 2026 / receipt

Based upon this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of March 31, 2026.

filing / May 6, 2026 / receipt