Creating awareness, drawing buzz, partnering with the travel agent community, and even having investors such as yourselves deliver the message of the value and unique experiences that cruises offer is a large part of what we do every single day.
Feb 28, 2023 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2023-02-28 | transcript 8f9d9809-1c87-45b6-ae13-3cbd3791bf48 | chars 24515-24760 | segment 24
With the public health environment improving, In September, our three brands removed mandatory vaccination requirements, and just last month, Norwegian Cruise Line took another significant step forward with the elimination of all COVID-19-related guest protocols. That means no more vaccination, testing, or masking requirements on any of the line's 18 ships, except in the very few areas around the world which still have specific COVID rules. This is a long-awaited alignment of protocols to the rest of the travel leisure and hospitality industries, which reduces friction, eliminates the number one reason for not booking a cruise, and meaningfully enhances the cruise experience for our guests.
Nov 8, 2022 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2022-11-08 | transcript f715f0d0-90d8-4f57-bff9-bbdd25b737d1 | chars 4207-4906 | segment 4
Second, while there are heightened concerns surrounding an economic slowdown in the broader marketplace, the primary target cohort of our three brands, which is more upmarket and affluent than that of the cruise industry as a whole, continues to demonstrate a willingness to spend on travel and experiences.
Nov 8, 2022 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2022-11-08 | transcript f715f0d0-90d8-4f57-bff9-bbdd25b737d1 | chars 5233-5540 | segment 5
These modifications to protocols are meaningful and give us additional flexibility to reach a wider cruising population, reduce friction and travel-related hassles for our guests, and bring greater variety to our itineraries.
Aug 9, 2022 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2022-08-09 | transcript a7beeb07-2ecd-4ac8-8439-535c0baf1236 | chars 6015-6240 | segment 6
In addition, the quality and stickiness of our ticket sales for 23 sailings is also expected to improve as a significantly higher proportion of bookings, four times the level seen in 2019, include air travel booked through our own air programs, which in the past has proven to be indeed stickier.
Aug 9, 2022 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2022-08-09 | transcript a7beeb07-2ecd-4ac8-8439-535c0baf1236 | chars 15223-15519 | segment 14
These two steps greatly expand the addressable market for our largest and most family-oriented brand by allowing families to travel together regardless of age and without the mandate of wearing a mask.
Feb 24, 2022 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2022-02-24 | transcript 2f15ea0e-44cb-48df-9195-0bd8a8694cb1 | chars 6530-6731 | segment 6
We view this as a positive step forward for our company and the industry at large, and we were encouraged to see positive recognition by the CDC of the successful resumption of cruising and the length we have all taken to enhance our already stringent health and safety protocols in response to COVID-19, which continue to be much more rigorous and much more comprehensive than those implemented by any other travel, leisure, or hospitality sector.
Nov 3, 2021 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2021-11-03 | transcript 11a560f7-e032-463d-91e3-f9081a8ea166 | chars 6698-7146 | segment 6
We believe this improvement will accelerate moving forward as, first, our brands begin to ramp up their demand-generating marketing investments in mid-November, coinciding with Black Friday and Suburban Monday promotions, and, second, the much-anticipated and expected recovery in the travel agent channel space.
Nov 3, 2021 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2021-11-03 | transcript 11a560f7-e032-463d-91e3-f9081a8ea166 | chars 9993-10305 | segment 9
The biggest issue on labor for us, getting the crew back on the ships, is the various travel restrictions that still exist around the world.
May 6, 2021 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2021-05-06 | transcript 7d387050-a78c-41a0-88a4-856f09ad45ca | chars 26765-26905 | segment 27
Our brands have done a fantastic job fostering demand and engaging guests and travel partners in this challenging operating environment with our shifts sitting idled.
May 14, 2020 / CEO / receipt, needs a key / Frank Del Rio, CEO | earnings call 2020-05-14 | transcript 844d704c-6099-46c0-b4ad-891720aefa54 | chars 22560-22726 | segment 22