We've made significant strides in this area already, and I'm excited to share that Daniel Henry has joined NCLH last week as our new Chief Digital and Technology Officer. His experience in travel and hospitality at American Airlines and McDonald's will help us advance everything from websites and apps to back end systems, enhancing the guest experience and driving onboard revenue.

Jul 31, 2025 / CEO / receipt, needs a key / Harry Sommer, CEO | earnings call 2025-07-31 | transcript a9247167-235e-4ab6-b4d3-848b5fdc6151 | chars 12588-12971 | segment 12

With a continued keen focus on costs, we are still making smart, high return generating modification and investments in our product and service offerings. For example, in the fourth quarter, we are launching Air Choice for Norwegian Cruise Line. This will allow guests to upgrade from our current bundled air offering in which guests are assigned flight at the line's discretion and allow them to choose their specific preferred flights for a fee. This is expected to have a dual benefit of improving both guest satisfaction and generating incremental revenue.

Nov 1, 2023 / CEO / receipt, needs a key / Harry Sommer, CEO | earnings call 2023-11-01 | transcript 2389d9f9-39b1-4731-94b2-703db7c73d85 | chars 5990-6550 | segment 6

With new leadership and perspectives across our organization, we have embarked on a review of our entire business, taking a fresh look at all aspects of our strategy. We are embracing change. while preserving what makes us special, and we are committed to take back a leadership position not just in cruise, but in the broader travel, leisure, and hospitality sector. In our view, no idea is too big or too small. We have a bold vision for what the future holds for Norwegian, so we're taking the time to be thoughtful and thorough as we identify opportunities to ultimately drive more value for our shareholders. Our goal is to share this plan with all of you sometime in spring of next year, along with associated multi-year financial targets.

Nov 1, 2023 / CEO / receipt, needs a key / Harry Sommer, CEO | earnings call 2023-11-01 | transcript 2389d9f9-39b1-4731-94b2-703db7c73d85 | chars 9305-10050 | segment 9

Over the next few months, I will be speaking with travel partners, team members, destination representatives, the investment community, and a whole host of constituents while working closely with our executive team to fine-tune our planning vision for the future, and I look forward to sharing details with you.

May 1, 2023 / CEO / receipt, needs a key / Harry Sommer, CEO | earnings call 2023-05-01 | transcript f7c4b04e-17d0-4568-ae5b-d96a22a933ad | chars 7261-7572 | segment 7