Travel and entertainment went down largely due to the disposition of a business that had a high concentration in that space.

Apr 19, 2022 / CEO / receipt, needs a key / John Wren, CEO | earnings call 2022-04-19 | transcript ec81cb0a-3b54-4f03-a2d2-c2232072a635 | chars 30618-30742 | segment 31

I recently traveled to several of our U.S. and European offices and have met with many colleagues and clients who are happy to be back in the office.

Oct 19, 2021 / CEO / receipt, needs a key / John Wren, CEO | earnings call 2021-10-19 | transcript 6a6cf0ad-f686-460b-804b-bc0b3b091f05 | chars 9668-9817 | segment 9

We are also beginning to see a return of travel and certain other addressable spend as government restrictions have eased. Based on our use of technology during the pandemic, we are developing practices, particularly with respect to travel, that should allow us to continue to retain some of the benefits we achieved in addressable spend. We expect that the increase in addressable spend in the second half of the year will be mitigated in part by the benefits we will achieve from a hybrid and agile workforce.

Jul 20, 2021 / CEO / receipt, needs a key / John Wren, CEO | earnings call 2021-07-20 | transcript bf96f195-8eb4-4556-85ff-d3fb956939ba | chars 5891-6402 | segment 6

While we expect addressable spend will not return to pre-COVID levels, travel and certain other addressable costs will likely increase during the course of 2021 as conditions improve.

Apr 20, 2021 / CEO / receipt, needs a key / John Wren, CEO | earnings call 2021-04-20 | transcript 1dfee598-9e11-4ca4-adfe-ec4572e5870d | chars 5268-5451 | segment 5

As we have experienced since early in the year, the hardest hit client sectors in the quarter were travel and entertainment and oil and gas.

Feb 18, 2021 / CEO / receipt, needs a key / John Wren, CEO | earnings call 2021-02-18 | transcript f7b47ab8-d733-4383-aa4e-a4d43a757e9a | chars 3849-3989 | segment 3

As anticipated, some of our clients' industries that have been hit the hardest, such as travel and entertainment, as well as our events businesses, continue to be challenged.

Oct 27, 2020 / CEO / receipt, needs a key / John Wren, CEO | earnings call 2020-10-27 | transcript 5891d5ba-d951-446a-8f9c-596c725f6b2e | chars 3103-3277 | segment 3