Mainly, we had favorable steel prices, temporary reduction in travel and related operating expenses, and an increase in repair and remodel activity.

Feb 8, 2021 / CEO / receipt, needs a key / Karen Colonius, CEO | earnings call 2021-02-08 | transcript f99dca92-c307-4b8a-8c22-3226ac8c6013 | chars 4184-4332 | segment 4

In addition, specifically in 2020, we experienced solid cost savings from our expense management practices, as well as one-time benefits from the reduced travel and trade show costs as a result of the COVID-19 restrictions.

Feb 8, 2021 / CEO / receipt, needs a key / Karen Colonius, CEO | earnings call 2021-02-08 | transcript f99dca92-c307-4b8a-8c22-3226ac8c6013 | chars 5760-5983 | segment 5

Our solid gross margin combined with effective expense management and reduced costs from travel and other restrictions as a result of the COVID-19 drove a 7.8% year-over-year increase in our income from operations to $39.5 million and earnings of 68 cents per diluted share.

Feb 8, 2021 / CEO / receipt, needs a key / Karen Colonius, CEO | earnings call 2021-02-08 | transcript f99dca92-c307-4b8a-8c22-3226ac8c6013 | chars 10520-10794 | segment 10

The strength in our gross profit margin, combined with our efforts in expense management and reduced costs from travel and other restrictions as a result of the COVID-19, helped drive a 49.8% year-over-year increase in our income from operations to $91.3 million and strong earnings of $1.54, per diluted share.

Oct 26, 2020 / CEO / receipt, needs a key / Karen Colonius, CEO | earnings call 2020-10-26 | transcript 4f765cba-6e87-4f96-870c-3fc516180be6 | chars 2699-3010 | segment 2